1 year Call Centre
3 weeks ago
Open to immediate starters, training provided
Yearly Renewable based on business needs and individual performance
5-day work week, across Monday to Sunday,
8:30 AM to 5:30 PM / 12:30 PM to 9:30 PM
Central area - Clarke Quay
• Handle 30-60 incoming calls and mailbox enquiries and follow up with respondents.
• Handle escalations/complaints cases via service recovery calls.
• Continuous improvement in standards and quality.
Requirements:
- Singaporean
- At least Diploma or A levels
- Applicants with call center background, direct sales and customer fronting will be advantageous.
- Able to handle escalations and complaints proficiently to de-escalate these cases.
- Proficient in Microsoft Excel, PowerPoint, Word. and internet usage.
- Able to communicate effectively with internal and external stakeholders.
Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/10244
By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at dataprotection@persolkelly.com. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394
Tell employers what skills you have
Database Admin
Microsoft Excel
office admin
Service Recovery
Administration
Direct Sales
PowerPoint
admin work
admin support
General admin duties
Job Search
General admin
Call Center
contract admin
-
Call Centre
3 weeks ago
Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesOpen to immediate starters, training provided1 year contract (Renewable based on business needs and individual performance)5-day work week, across Monday to Sunday,8:30 AM to 5:30 PM / 12:30 PM to 9:30 PMCentral area - Clarke Quay• Handle 30-60 incoming calls and mailbox enquiries and follow up with respondents.• Handle...
-
Call Centre
3 weeks ago
Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesJob Details:Working days: Mon - Fri (office hours) Work location: Clarke Quay / Novena (work in office) Salary: UP to $3,300 per month Contract duration: till Dec 2025 (Renewable depending on performance and project) Able to start work immediately or within 1 month notice periodResponsibilities:Conduct outbound calls & site visit...
-
Call Centre Associate
3 weeks ago
Singapore ENCOMPASSE Full timeRoles & ResponsibilitiesReports to Contact Centre Team LeadHandle customer service hotline and provide first level of supports from OMNI ChannelsResolve customer queries efficiently and escalate problems/issues promptly.Follow Standard operating procedures closely.Work as a team and ensure that the contact centre service level is metDiploma / NITEC / GCE 'O'...
-
Call Centre Professional
6 days ago
Singapore Celecti Pte Ltd Full timeJob Title: Temporary (2-Year) Call Centre Executive Celecti Pte Ltd is seeking a skilled and motivated individual to take up the role of Temporary (2-Year) Call Centre Executive. This position requires excellent customer service skills, as well as the ability to promote health screening packages and related services.The ideal candidate will have prior...
-
Call Centre Assistant
3 weeks ago
Singapore PEOPLE PROFILERS PTE. LTD. Full timeRoles & ResponsibilitiesManage all inbound and outbound calls in a timely manner, assisting our clients by listening and identifying their needs and providing the right information Identify and escalate cases to senior colleagues Conduct administrative tasks and ensure client needs are followed through Any other duties assigned from time to...
-
Call Centre Executive, 2-Year Contract
6 days ago
Singapore Celecti Pte Ltd Full timeJob Title: Temporary (2-Year) Call Centre Executive At our company, we are seeking a skilled and motivated individual to join our team as a Temporary (2-Year) Call Centre Executive. Job Responsibilities: Promote health screening packages and related services, and conduct customer surveys to ensure customer satisfaction and loyalty. Manage and address all...
-
Temporary Call Centre Executive
6 days ago
Singapore Celecti Pte Ltd Full timeJob DescriptionCelecti Pte Ltd is a reputable company seeking a skilled and motivated Temporary (2-Year) Call Centre Executive to join our team. The successful candidate will be responsible for providing exceptional customer service and promoting health screening packages and related services.Key responsibilities include managing and addressing all external...
-
Temp Call Centre
3 weeks ago
Singapore RECRUIT EXPRESS PTE LTD Full timeRoles & ResponsibilitiesDuration: 6 months (To Start 3rd March) Salary: $13/ hr Working Hours: 5 days office hours Location: Ubi Job Scope: - Act as the first point of contact for the customers- Make effort to understand both internal and external customer, anticipating customer needs and giving high priority to customer satisfaction- Provide satisfactory...
-
Call Centre Representative
4 weeks ago
Singapore LUMENS PTE. LTD. Full timeRoles & ResponsibilitiesAbout UsFounded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for...
-
Call Centre Representative
4 weeks ago
Singapore LUMENS PTE. LTD. Full timeRoles & ResponsibilitiesAbout UsFounded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for...
-
Call Centre Associate
2 weeks ago
Singapore RECRUIT EXPRESS PTE LTD Full timeRoles & ResponsibilitiesJob Scope:Answers incoming and outgoing calls in a timely manner and in accordance with the policy. Maintains confidentiality of caller and information as directed. Directing calls to internal and external stakeholders. Updating of contact details and relevant information into the Call Centre Enquiry System. Handling and...
-
call centre
2 days ago
Singapore SOMERSET IMAGING CENTRE PTE. LTD. Full timeRoles & Responsibilities Key Responsibilities:Answering inquiries and providing exceptional support to customers Scheduling appointments and maintaining records Resolving customer concerns with professionalism and empathy Requirements:Strong interpersonal and communication skills Ability to multitask in a fast-paced environment Experience in a call...
-
2 Year Fixed Term Call Centre Position
6 days ago
Singapore Celecti Pte Ltd Full timeAbout Celecti Pte LtdCelecti Pte Ltd is a company that values its employees and customers. We are seeking a skilled and motivated Temporary (2-Year) Call Centre Executive to join our team.The ideal candidate will have excellent customer service skills, prior experience in call centre related roles, and experience in using Microsoft office applications.The...
-
Banking Call Centre Officer
4 weeks ago
Singapore D L RESOURCES PTE LTD Full timeRoles & ResponsibilitiesShift Timings (Choose 1 Option):Option #1: Weekends ShiftWorking Hours : 5 working days, 1 rest day and 1 off day per week42.5 hours per weekStaggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in betweenRest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)Or otherwise...
-
Banking Call Centre Officer
3 weeks ago
Singapore D L RESOURCES PTE LTD Full timeRoles & ResponsibilitiesShift Timings (Choose 1 Option):Option #1: Weekends ShiftWorking Hours : 5 working days, 1 rest day and 1 off day per week42.5 hours per weekStaggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in betweenRest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)Or otherwise...
-
Call Centre Agent
2 weeks ago
Singapore PINNACLE CREDIT SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities:Handle inbound and outbound collection calls in a call centre environment Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Financial Institutions, Telcom Support Service Providers, Healthcare and Commercial portfolios To adopt collection best...
-
Centre Manager
2 days ago
Singapore AUREUS (HOUGANG 1) PTE. LTD. Full timeRoles & ResponsibilitiesAbout Aureus GroupEstablished in September 2013, Aureus Academy is Singapore's leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.Aureus has...
-
Call Centre Manager
5 days ago
Singapore RECRUITPEDIA PTE. LTD. Full timeRoles & ResponsibilitiesOur client is a well-established MNC, market leader in the wholesale industry. They are looking for a Call Centre Manager to assist their team for the next phase of their business. They are located in the Redhill area – easily accessible.Responsibilities:Lead team discussions to align on goals, performance expectations, and key...
-
Call Centre Support Officer
3 weeks ago
Singapore AUTOSWIFT RECOVERY PTE. LTD. Full timeRoles & Responsibilities* Basic Salary & Allowance* AWS & Performance Bonus* Medical, Dental & Insurance BenefitsRESPONSIBILITIES:To receive and make inbound & outbound calls from/ to customers. To perform job order taking/ entry, related to vehicle breakdown. To accurately capture and submit job order via GPS/CAD system. To assign jobs and monitor job...
-
Call Centre Officer
2 days ago
Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities:· Inbound call handling for client Accounts servicing, campaigns, products enquiries and helpdesk enquiries;· Fulfillment follow through on case handling and with customers;· Ensure group compliance & control standards are observed and met in the execution of customers' enquiries, transaction requests and...