Call Centre Representative

Roles & ResponsibilitiesAbout UsFounded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for...

About the RoleWe are looking for a highly skilled Communication Expert to join our Contact Centre team. As a key member of our team, you will be responsible for communicating with customers and financial representatives via phone calls and live chats.Responsibilities

Roles & ResponsibilitiesJob Details:Working days: Mon - Fri (office hours) Work location: Clarke Quay / Novena (work in office) Salary: UP to $3,300 per month Contract duration: till Dec 2025 (Renewable depending on performance and project) Able to start work immediately or within 1 month notice periodResponsibilities:Conduct outbound calls & site visit...

Job Title: Temporary (2-Year) Call Centre Executive Celecti Pte Ltd is seeking a skilled and motivated individual to take up the role of Temporary (2-Year) Call Centre Executive. This position requires excellent customer service skills, as well as the ability to promote health screening packages and related services.The ideal candidate will have prior...

Roles & ResponsibilitiesDuration: 6 months (To Start 3rd March) Salary: $13/ hr Working Hours: 5 days office hours Location: Ubi Job Scope: - Act as the first point of contact for the customers- Make effort to understand both internal and external customer, anticipating customer needs and giving high priority to customer satisfaction- Provide satisfactory...

Roles & ResponsibilitiesJob Scope:Answers incoming and outgoing calls in a timely manner and in accordance with the policy. Maintains confidentiality of caller and information as directed. Directing calls to internal and external stakeholders. Updating of contact details and relevant information into the Call Centre Enquiry System. Handling and...

Job Purpose You will be part of the team in delivering service excellence and customer satisfaction in the Contact Centre. He / She will attend to phone enquiries from our policyholders and financial representatives and live chats from our financial representatives, effectively maintaining our Contact Centre’s high level of accessibility. The Job Attend...

Roles & ResponsibilitiesManage all inbound and outbound calls in a timely manner, assisting our clients by listening and identifying their needs and providing the right information Identify and escalate cases to senior colleagues Conduct administrative tasks and ensure client needs are followed through Any other duties assigned from time to...

Roles & ResponsibilitiesReports to Contact Centre Team LeadHandle customer service hotline and provide first level of supports from OMNI ChannelsResolve customer queries efficiently and escalate problems/issues promptly.Follow Standard operating procedures closely.Work as a team and ensure that the contact centre service level is metDiploma / NITEC / GCE 'O'...

Roles & ResponsibilitiesResponsibilities:Handle inbound and outbound collection calls in a call centre environment Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Financial Institutions, Telcom Support Service Providers, Healthcare and Commercial portfolios To adopt collection best...

Roles & ResponsibilitiesResponsibilities:Handle inbound and outbound collection calls in a call centre environment Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Financial Institutions, Telcom Support Service Providers, Healthcare and Commercial portfolios To adopt collection best...

Roles & ResponsibilitiesMNC Company Basic $2500 - $3000 + AWS + Variable Bonus Excellent Welfare and Benefits + Career progression Working location: West Working days: Monday to Friday Working hours: 8.30am – 5.30pmJob Responsibilities:Respond to all incoming calls regarding the customers' issues, especially relating to termination requests and turn...

Working Hours: Mondays to Fridays: 0800hrs to 1730hrs. Saturday (Alternate): 0800hrs to 1200hrs. Job Descriptions: Handle phone calls from customers. Make appointments for customers for servicing or repair. Assist service advisors with call centre matters. Perform active calling to remind customers of service due and propose a scheduled appointment....

Roles & ResponsibilitiesDuration: 3-6 months Working Hours: 5.5 days office hours Location: Bukit Merah Salary: Up to $13/ hr Job Scope: - Answer and manage appointments calls and general enquiries from members of public and patients with high service quality and operational standards. - Assist to answer calls and provide one-stop information and assistance...

Roles & ResponsibilitiesOur client is a well-established MNC, market leader in the wholesale industry. They are looking for a Call Centre Manager to assist their team for the next phase of their business. They are located in the Redhill area – easily accessible.Responsibilities:Lead team discussions to align on goals, performance expectations, and key...

Roles & ResponsibilitiesBanking Sector Client/Non-Sales RoleShift Timings (Choose 1 Option):Option #1: Weekends ShiftWorking Hours : 5 working days, 1 rest day and 1 off day per week42.5 hours per weekStaggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in betweenRest Day and Off Day : Scheduled by Client (2 non-consecutive...

Company OverviewAt People Profilers, we value our customers and strive to provide them with exceptional service. Our call centre is the first point of contact for many of our customers, and it is essential that we have the right people in place to ensure their needs are met.Job DescriptionCustomer Service: Handle phone calls from customers in a friendly and...

Roles & ResponsibilitiesJob ScopeAnswer and manage appointments calls and general enquiries from members of public and patients with high service quality and operational standards Assist to answer calls and provide one-stop information and assistance to callers when required. Handle the feedbacks from patients and resolving service related incidents, as...

ITCAN Pte Ltd is a leader in technology solutions, and we're looking for a Call Centre Operations Associate to join our team.About the RoleThis is an exciting opportunity to contribute to our success by:Inbound call handling for UOB Accounts servicing, campaigns, product enquiries and helpdesk queries.Effective case handling and follow-through to meet...

Roles & ResponsibilitiesAccessible working location Opportunities for professional development Good overall company benefitsAs an Call Centre Associate, you will be responsible for the following duties:Handle a high volume of inbound calls and respond to inquiries. Manage booking requests through online scheduling platforms. Schedule appointments and...