Call Centre Executive, 2-Year Contract
6 days ago
At our company, we are seeking a skilled and motivated individual to join our team as a Temporary (2-Year) Call Centre Executive.
Job Responsibilities:- Promote health screening packages and related services, and conduct customer surveys to ensure customer satisfaction and loyalty.
- Manage and address all external customer queries and issues in a timely and professional manner, providing excellent customer service at all times.
- Ensure all emails to clinics and departments are addressed to the designated recipients according to established guidelines, maintaining efficient communication channels.
- Promote new programs, events, and organizational initiatives through various communication channels, including email, phone, and in-person interactions.
- Prior experience in Call Centre related roles is essential for this position, with a proven track record of delivering excellent customer service.
- Experience in using Microsoft office applications is also required, including proficiency in Word, Excel, and Outlook.
We offer a competitive basic salary, ranging from S$2800 per month, and a 2-year contract duration. If you are looking for a new challenge or a change, please submit your detailed resume in MS Word format.
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