Centre Manager
4 days ago
About Aureus Group
Established in September 2013, Aureus Academy is Singapore's leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.
Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the "Singapore's Fastest Growing Companies" survey conducted by The Straits Times and Germany-based global research firm Statista.
Company Mission/Vision
The Aureus Group's Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.
About the Role
Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.
Job Responsibilities:
- Conduct assigned number of outgoing sales calls daily
- Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
- Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
- Answer all incoming phone calls and emails in a timely and professional manner
- Conduct sales activities and events to support the team with lead generation and conversions
- Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
- Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
- Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
- Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
- Performing any other duties and responsibilities as assigned by the Management
- General Administration
Hiring Criteria:
- At least 2-3 years' experience in the customer service field, with at least 1 year in a manager-level position
- Must be available to work retail hours and on both weekends
- Strong sense of adaptability and leadership
- Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
- Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
- Positive, extroverted, and outgoing personality with the passion for customer service
Perks and Packages:
- Gross Salary of $4,000 - $4,500
- Various Performance and Incentive Bonuses
- Medical and Insurance Coverage
- Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
- In-House Learning, Development, and Training are provided
- Professional Career Development Opportunities
- Complimentary Music Lessons
- Vibrant and Supportive Company Culture
- Work Equipment including IT Devices is provided
Product Knowledge
Lead Generation
Mentoring
Management Skills
Leadership
Career Development
Problem Solving
Administration
Channel
Selling
Adaptability
Customer Service
Turnover
-
Centre Manager
3 weeks ago
Singapore ACHIEVERS DREAM LEARNING CENTRE PTE. LTD. Full timeRoles & ResponsibilitiesFounded in 2017, Achievers Dream Learning Centre is a distinguished Science and Chemistry Specialist Tuition Centre that has empowered many students to excel in their academic pursuits. Beyond traditional theory lessons, our NEA-approved Chemistry Laboratory has transformed the learning experience, enriching the educational journey...
-
Centre Manager
3 weeks ago
Singapore ACHIEVERS DREAM LEARNING CENTRE PTE. LTD. Full timeRoles & ResponsibilitiesFounded in 2017, Achievers Dream Learning Centre is a distinguished Science and Chemistry Specialist Tuition Centre that has empowered many students to excel in their academic pursuits. Beyond traditional theory lessons, our NEA-approved Chemistry Laboratory has transformed the learning experience, enriching the educational journey...
-
Centre Manager
3 weeks ago
Singapore DN & ASSOCIATES EXECUTIVE SEARCH PTE. LTD. Full timeRoles & ResponsibilitiesCentre ManagerOur client is an up-and-coming music and performing arts school. Grounded by a passion to develop talent and creativity in children from their early years, their programmes include music and movement, vocal and instrumental coaching, songwriting, dance and drama. Besides having classes at their own centres, they also run...
-
Centre Manager
3 weeks ago
Singapore DN & ASSOCIATES EXECUTIVE SEARCH PTE. LTD. Full timeRoles & ResponsibilitiesCentre ManagerOur client is an up-and-coming music and performing arts school. Grounded by a passion to develop talent and creativity in children from their early years, their programmes include music and movement, vocal and instrumental coaching, songwriting, dance and drama. Besides having classes at their own centres, they also run...
-
Beauty Centre Manager
4 days ago
Singapore LING COMFORT BEAUTY CENTRE (S) PTE. LTD. Full timeRoles & ResponsibilitiesJob Description-Exposures to a diverse range of beauty treatments, including skin, face, body, slimming, hair removal, skin whitening etc-Able to perform skin and body analysis for new and existing customers-To assist in managing the day-to-day Operations of the business with a focus on all service and operational logistics of the...
-
Centre Manager
3 weeks ago
Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full timeRoles & Responsibilities COMPANY DESCRIPTION THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve...
-
Centre Manager
3 weeks ago
Singapore New Life Community Services Full timeRoles & ResponsibilitiesNew Life Community Services (NLCS) is a not-for-profit social service agency that seeks to bring hope and purpose to children, youths, and seniors so that they go on to create a positive impact in the community and society.The Centre Manager (CM) primarily reports to the Head of Silver Care, and CM's main role is to manage the Silver...
-
Centre Manager
3 weeks ago
Singapore New Life Community Services Full timeRoles & ResponsibilitiesNew Life Community Services (NLCS) is a not-for-profit social service agency that seeks to bring hope and purpose to children, youths, and seniors so that they go on to create a positive impact in the community and society.The Centre Manager (CM) primarily reports to the Head of Silver Care, and CM’s main role is to manage the...
-
Centre Operations Manager
10 hours ago
Singapore NTU (Nanyang Technology University- Main Office-HR) Full timeCompany OverviewThe Centre for Climate Change and Environmental Health is a joint initiative of the Asian School of Environment and LKCMedicine. Our team investigates the complex relationship between climate change and human health, aiming to answer critical questions through scientific methodologies and cutting-edge technologies.About UsWe are seeking a...
-
Centre Manager
3 weeks ago
Singapore LIONS BEFRIENDERS SERVICE ASSOCIATION (SINGAPORE) Full timeRoles & ResponsibilitiesReporting to the Director, HOD of Eldercare (Active Ageing Centre), the Centre Manager (CM) is entrusted with the responsibility to lead in the strategic directions, manage the manpower and oversee the daily operations of the assigned Eldercare Centre to fulfill its intended purposes as stipulated by the funders and...
-
Tuition Centre Manager
2 weeks ago
Singapore TUTORJOHN Full timeRoles & Responsibilities Join TutorJohn Learning Centre – Assistant Centre Manager Opportunity Are you ready to take the next step in your education career? TutorJohn Learning Centre is expanding, and we're looking for a motivated and experienced Assistant Centre Manager to join our leadership team If you have a passion for education, team management,...
-
Tuition Centre Manager
4 days ago
Singapore INFINITIGATE PTE. LTD. Full timeRoles & ResponsibilitiesThe candidate will be responsible for the design, set-up and overall administration, management, and success of a new tuition centre, offering 4 primary school subjects. This role will involve working with the owner/directors to set up and design the tuition centre services, and overseeing daily operations, staff management, student...
-
Manager, Interdisciplinary Centre
2 days ago
Singapore NTU (Nanyang Technology University- Main Office-HR) Full timeKey ResponsibilitiesYou will be responsible for:Supporting the Centre Manager with administrative tasks and ensuring timely completion of projects.Overseeing the Centre's daily operations, including financial management, HR, and facilities maintenance.Developing and implementing strategies to improve Centre efficiency and effectiveness.Maintaining strong...
-
Student Care Centre Supervisor
3 weeks ago
Singapore LITTLE PROFESSORS LEARNING CENTRE PTE. LTD. Full timeRoles & ResponsibilitiesJob Description:In charge of running the overall operations of the centre. Establish and maintain good relations with relevant stakeholders (School management, Parents, External parties) Manage and lead a team of teachers in a school-based student care setting. Continuously train and motivate Programme Staff. Evaluate and...
-
Centre Manager
3 weeks ago
Singapore AUREUS (BUKIT PANJANG PLAZA) PTE. LTD. Full timeRoles & ResponsibilitiesAbout Aureus GroupEstablished in September 2013, Aureus Academy is Singapore's leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.Aureus has...
-
Centre Manager
3 weeks ago
Singapore AUREUS (WHITESANDS) PTE. LTD. Full timeRoles & ResponsibilitiesAbout Aureus GroupEstablished in September 2013, Aureus Academy is Singapore's leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.Aureus has...
-
Centre Manager Position
6 days ago
Singapore FRONTIER HEALTHCARE HOLDINGS PTE. LTD. Full timeOverview: As a Medical Operations Specialist, you will play a vital role in ensuring the seamless day-to-day operation of our medical centre. Reporting directly to the Head of Operations Department, you will be responsible for supporting the Clinical Head in managing a diverse team of healthcare professionals and administrative staff.Main Responsibilities:...
-
Centre Manager
3 weeks ago
Singapore AUREUS GROUP PTE. LTD. Full timeRoles & ResponsibilitiesAbout Aureus GroupEstablished in September 2013, Aureus Academy is Singapore's leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.Aureus has...
-
Centre Manager
3 weeks ago
Singapore AUREUS (WHITESANDS) PTE. LTD. Full timeRoles & ResponsibilitiesAbout Aureus GroupEstablished in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.Aureus has...
-
Centre Manager
3 weeks ago
Singapore AUREUS (BUKIT PANJANG PLAZA) PTE. LTD. Full timeRoles & ResponsibilitiesAbout Aureus GroupEstablished in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.Aureus has...