Call Centre Officers

Description: Location singapore Changi business park or Jurong. Freshers can also apply As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include: - Meeting KPIs without compromising service quality. - Ensuring accuracy and compliance in...

Roles & ResponsibilitiesResponsibilities:· Inbound call handling for client Accounts servicing, campaigns, products enquiries and helpdesk enquiries;· Fulfillment follow through on case handling and with customers;· Ensure group compliance & control standards are observed and met in the execution of customers' enquiries, transaction requests and...

**Call Center / Customer Service / Hospitality Exp**: - **No Exp Welcome - Training Will Be Provided**: - **5 Days / Office Hour / Able to work on Weekend**: - **IMMD** **Responsibilities**: - Handle inbound calls - Follow up on escalated cases and perform call back when required - Maintain a positive and helpful approach in interactions with all...

**JOB RESPONSIBILITIES: - Lead a team of call centre agents to hit team KPI - Achieve personal KPI - Administrative duties and KPI reporting to management - Handle incoming calls, queries and feedback - Appointment management for customers - Allocate customers data to team members and track status - Assist call centre manager in call centre day-to-day...

Roles & ResponsibilitiesJob Details:Working days: Mon - Fri (office hours) Work location: Clarke Quay / Novena (work in office) Salary: UP to $3,300 per month Contract duration: till Dec 2025 (Renewable depending on performance and project) Able to start work immediately or within 1 month notice periodResponsibilities:Conduct outbound calls & site visit...

**Job Description**: As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own...

Roles & ResponsibilitiesAs a Call Centre Officer, you act as the first point of contact for customers to resolve or escalate issues for resolution. You also perform administrative support to ensure smooth delivery of operations.Roles and Responsibilities· Attend to customer enquiries, feedback and complaints via phone, email or in-person.· Check and...

**Info can be shared ATM: -** - Basic UP $$2.2K (With Relevant Exp) - 5.5 Days office hours - Ubi **Your Responsibilities: -** - Attend to customers’ phone enquiries and calls deployment - Provide service reservations - Coordinate breakdown site services for customers - Update customers’ database in system **You will need: -** - Minimum 1 year of Call...

Roles & ResponsibilitiesAs a Call Centre Officer, you act as the first point of contact for customers to resolve or escalate issues for resolution. You also perform administrative support to ensure smooth delivery of operations.Roles and Responsibilities· Attend to customer enquiries, feedback and complaints via phone, email or in-person.· Check and...

**Customer Relations Officer (Call Centre)** - 1 year direct contract - Work location: CBD area - ** Working hours: Shift work, weekend work required, 8.00am - 5.30pm / 8.30am - 6.00pm, off on PH**: - Multiple headcount available **Our Client** - Transportation services company **The Opportunity** - Understand customer's needs and provide quick, accurate...

Roles & Responsibilities Key Responsibilities:Answering inquiries and providing exceptional support to customers Scheduling appointments and maintaining records Resolving customer concerns with professionalism and empathy Requirements:Strong interpersonal and communication skills Ability to multitask in a fast-paced environment Experience in a call...

Roles & ResponsibilitiesDuration: 6 months (To Start 3rd March) Salary: $13/ hr Working Hours: 5 days office hours Location: Ubi Job Scope: - Act as the first point of contact for the customers- Make effort to understand both internal and external customer, anticipating customer needs and giving high priority to customer satisfaction- Provide satisfactory...

Roles & ResponsibilitiesResponsibilities:Handle inbound and outbound collection calls in a call centre environment Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Financial Institutions, Telcom Support Service Providers, Healthcare and Commercial portfolios To adopt collection best...

**Job Overview:** Recruit Express Pte Ltd is seeking a skilled Call Centre Assistant to join our team. As a Call Centre Assistant, you will be responsible for providing exceptional customer service and ensuring customer satisfaction through effective issue resolution. **Key Responsibilities:** Handle inbound customer calls, emails, and other communication...

Call Centre Agent Office Hours Location: East Our client is one of the largest third party call centre. Currently it is seeking call centre agent to manage their hotline services - Manage feedbacks/complaints tactfully and resolves issues - Escalate promptly on any request/appeals to respective sources/channels and perform follow-up calls when...

Experience :Min 1 Year in /Call Center Shift:Rotational Morning and Rotational Afternoon Location:Changi,Jurong(Location cannot be chosen) As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include: - Meeting KPIs without compromising service...

As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include: - Meeting KPIs without compromising service quality. - Ensuring accuracy and compliance in handling customer requests. - Cross-selling the Bank’s products and services. - Migrating...

Roles & ResponsibilitiesJob Description:You will provide quality and personalized one-stop information service for the clinics. This includes handling general enquiries and managing outpatient appointments through phone, email, web chat, as well as other online platformsJob Responsibilities:· Answer high-volume inbound calls and respond to inquiries related...

Job Description & Requirements Our client, one the world’s largest financial services institutions is looking for: **Customer Service Officer **Responsibilities**: - Deliver personalized service to customers in call centre on banking products and services enquiries in an effective and efficient manner - Ability to understand customers’ needs and...

Roles & ResponsibilitiesAs part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own...