Telephone Operator

Roles & ResponsibilitiesShangri-La Rasa Sentosa, SingaporeWe are looking for a Telephone Operator to join our teamAs the Telephone Operator, we rely on you to:Provide a warm, helpful and informative service over the phone Contribute to creating an excellent experience to all guests Handle all guest requests in a professional and timely mannerWe are looking...

Roles & ResponsibilitiesJob ResponsibilitiesHandle internal & external guest enquiries over the phone tactfully and in a courteous wayEnsure calls are transferred to the correct partiesResponsible for efficient transferring of internal and external calls using the switchboardFamiliar with fire and emergency proceduresCommunicate requirements by internal or...

Roles & ResponsibilitiesJob ResponsibilitiesHandle internal & external guest enquiries over the phone tactfully and in a courteous wayEnsure calls are transferred to the correct partiesResponsible for efficient transferring of internal and external calls using the switchboardFamiliar with fire and emergency proceduresCommunicate requirements by internal or...

Roles & ResponsibilitiesDescriptionsCo-ordinate the servicing, repairs and monitoring of smooth operations of Fault Management Centre, location is west of Singapore To act and respond to faults / incidents / complains as per established SOP Generating Fault Reporting Support in other roles as may be instructed by facility supervisorRequirementsAt least...

Roles & ResponsibilitiesJob DescriptionYou are service-oriented and passionate in achieving customer satisfaction. You are also a good team-player and at the same time a confident individual, willing to learn and take on new challenges. As the Guest Services Officer - Telephone Operator, you will be responsible to provide an excellent and consistent level...

Roles & ResponsibilitiesJob Scope:• Responsible for handling incoming and outgoing calls to ensure customer's queries are answered professionally, in accordance with telephone standards.• Escalate the complaints to Supervisor if requires.• Follow-up with difficult customer calls, complaints and manages service recovery.• Managing the complaints and...

Roles & ResponsibilitiesAnswer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or...

Roles & ResponsibilitiesJob HighlightsCareer development opportunities Attractive salary that commensurate with experience and skillsJob DescriptionHandling walk-in clients and incoming calls, performing basic administrative duties. Provide administrative support to the Operations Department Responds to customers' feedback and inquiries, provide good...

Roles & ResponsibilitiesJob Scope:• Responsible for handling incoming and outgoing calls to ensure customer’s queries are answered professionally, in accordance with telephone standards.• Escalate the complaints to Supervisor if requires.• Follow-up with difficult customer calls, complaints and manages service recovery.• Managing the complaints and...

Roles & ResponsibilitiesBe part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career with us!The Guest Service Team Leader (Service One/Telephone Operator) is responsible for ensuring all communications relating to the hotel, both external and internal are action speedily and efficiently in...

Roles & ResponsibilitiesBe part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career with us!The Guest Service Team Leader (Service One/Telephone Operator) is responsible for ensuring all communications relating to the hotel, both external and internal are action speedily and efficiently in...

Job DescriptionWe are seeking a proactive and dedicated individual to support the daily administrative and operational functions of our clinic and headquarters. This role requires a customer-focused approach to ensure seamless patient care, effective vendor coordination, and efficient clinical operations.The ideal candidate will be detail-oriented and...

Position Summary: The Co-ordinator - Operation Services will play a crucial role in delivering exceptional customer experiences at The . Key responsibilities include handling telephone enquiries, managing bookings, and maintaining high standards of service quality. This is an exciting opportunity to join a pioneering team and contribute to the success of our...

Company Overview: Shangri-La Singapore is a premier lifestyle and entertainment precinct on Sentosa Island. Our iconic beach playground offers various leisure activities such as electric go-karting and a floating aqua park.Job Description: We are seeking a Co-ordinator - Operation Services to join our pre-opening team at The . This role involves handling...

The Sentosa Development Corporation is seeking a highly motivated and organized Operations Service Team Lead to join our pioneering team at The Palawan @ Sentosa. This role will be instrumental in providing exceptional service standards, ensuring seamless operations, and creating memorable experiences for all guests.Responsibilities include:Managing...

The Palawan @ Sentosa is the Shangri-La Group’s first lifestyle and entertainment precinct on Sentosa Island in Singapore. Designed for visitors to explore, play and bond, the iconic beach playground will be home to several new-to-Singapore leisure activities such as gamified electric go-karting and a floating aqua park. Enjoy unique dining experiences at...

Key ResponsibilitiesHandling telephone enquiries and customer service inquiries in a timely and professional mannerCoordinating face-to-face bookings, group bookings, and telephonic bookingsProviding a pleasant, safe, and fun experience for all guestsEnsuring high standards of service delivery and maintaining stock inventory levels

We are seeking a highly motivated Business Operations Assistant to support the corporate services functions and duties. As a key member of our team, you will be responsible for handling telephone calls, attending to visitors and sorting and distributing incoming mail.Job DescriptionSupport the administration of the day-to-day operations of the corporate...

About the role You will be responsible for a comprehensive range of tasks, encompassing both operational and sales duties. Key responsibilities include but not limited to: Manage the full sales cycle as part of the Company’s indoor sales team, execute daily operations, maintain accurate inventory records, coordinate logistics for delivery fulfilment and...

Roles & ResponsibilitiesSupport the Service Manager to achieve business objectives. Plan, organize, direct and schedule day to day operations based on sub department arrangement. Able to generate quotation for parts sales. Follow up with customer to close the order and ensure purchase order is receive prior to delivery. Develop in depth knowledge of...