Team Lead for Service Operations

1 day ago


Singapore Shangri-La Singapore Full time
Position Summary: The Co-ordinator - Operation Services will play a crucial role in delivering exceptional customer experiences at The . Key responsibilities include handling telephone enquiries, managing bookings, and maintaining high standards of service quality. This is an exciting opportunity to join a pioneering team and contribute to the success of our business.

Main Duties:
  • Handling telephone enquiries and customer service
  • Managing bookings, including face-to-face and telephonic bookings
  • Maintaining service standards and ensuring a positive guest experience

Working at Shangri-La Singapore:
  • We offer a competitive salary and benefits package
  • We provide opportunities for career development and growth
  • We value our employees and strive to create a positive and supportive work culture


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