Operational Services Team Lead

4 days ago


Singapore This Is An IT Support Group Full time
Our Story:

This position plays a pivotal role in securing the achievement of global ambitions and ensuring clients' success and safety. The key components of this role include steering and delivering day-to-day execution of operational services for corporate or complex clients, analyzing results to achieve high quality, and collaborating with Global Operations Director to improve execution.

The team member will support day-to-day operational execution, reaching Ops KPIs, adopting new technology, and translating best practices into improved ways of working. They will also collaborate with Sales, Finance, Risk, and IT on resolving complex or high-risk issues and delivering bespoke services to clients.



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