Telephone Operator

Roles & ResponsibilitiesShangri-La Rasa Sentosa, SingaporeWe are looking for a Telephone Operator to join our teamAs the Telephone Operator, we rely on you to:Provide a warm, helpful and informative service over the phone Contribute to creating an excellent experience to all guests Handle all guest requests in a professional and timely mannerWe are looking...

Roles & ResponsibilitiesJob Highlights Career development opportunities Attractive salary that commensurate with experience and skillsJob Description Manage incoming calls, perform telephone screening. Take and pass on telephone messages promptly Assist internal communication issues Handle administrative and clerical work Provide administrative...

Roles & ResponsibilitiesJob Highlights Career development opportunities Attractive salary that commensurate with experience and skillsJob Description Manage incoming calls, perform telephone screening. Take and pass on telephone messages promptly Assist internal communication issues Handle administrative and clerical work Provide administrative...

Roles & ResponsibilitiesJob ResponsibilitiesHandle internal & external guest enquiries over the phone tactfully and in a courteous wayEnsure calls are transferred to the correct partiesResponsible for efficient transferring of internal and external calls using the switchboardFamiliar with fire and emergency proceduresCommunicate requirements by internal or...

Roles & ResponsibilitiesJob ResponsibilitiesHandle internal & external guest enquiries over the phone tactfully and in a courteous wayEnsure calls are transferred to the correct partiesResponsible for efficient transferring of internal and external calls using the switchboardFamiliar with fire and emergency proceduresCommunicate requirements by internal or...

Roles & ResponsibilitiesDescriptionsCo-ordinate the servicing, repairs and monitoring of smooth operations of Fault Management Centre, location is west of Singapore To act and respond to faults / incidents / complains as per established SOP Generating Fault Reporting Support in other roles as may be instructed by facility supervisorRequirementsAt least...

Roles & ResponsibilitiesJob DescriptionYou are service-oriented and passionate in achieving customer satisfaction. You are also a good team-player and at the same time a confident individual, willing to learn and take on new challenges. As the Guest Services Officer - Telephone Operator, you will be responsible to provide an excellent and consistent level...

Roles & ResponsibilitiesJob Scope:• Responsible for handling incoming and outgoing calls to ensure customer's queries are answered professionally, in accordance with telephone standards.• Escalate the complaints to Supervisor if requires.• Follow-up with difficult customer calls, complaints and manages service recovery.• Managing the complaints and...

Roles & ResponsibilitiesDescriptions Co-ordinate the servicing, repairs and monitoring of smooth operations of Fault Management Centre, location is west of Singapore To act and respond to faults / incidents / complains as per established SOP Generating Fault Reporting Support in other roles as may be instructed by facility supervisorRequirements At...

Roles & ResponsibilitiesDescriptions Co-ordinate the servicing, repairs and monitoring of smooth operations of Fault Management Centre, location is west of Singapore To act and respond to faults / incidents / complains as per established SOP Generating Fault Reporting Support in other roles as may be instructed by facility supervisorRequirements At...

Roles & ResponsibilitiesAnswer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or...

Roles & ResponsibilitiesJob Highlights Career development opportunities Attractive salary that commensurate with experience and skillsJob Description Handling walk-in clients and incoming calls, performing basic administrative duties. Provide administrative support to the Operations Department Responds to customers' feedback and inquiries, provide good...

Roles & ResponsibilitiesJob Scope:• Responsible for handling incoming and outgoing calls to ensure customer’s queries are answered professionally, in accordance with telephone standards.• Escalate the complaints to Supervisor if requires.• Follow-up with difficult customer calls, complaints and manages service recovery.• Managing the complaints and...

Roles & ResponsibilitiesBe part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career with us!The Guest Service Team Leader (Service One/Telephone Operator) is responsible for ensuring all communications relating to the hotel, both external and internal are action speedily and efficiently in...

Roles & ResponsibilitiesBe part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career with us!The Guest Service Team Leader (Service One/Telephone Operator) is responsible for ensuring all communications relating to the hotel, both external and internal are action speedily and efficiently in...

Position Summary: The Co-ordinator - Operation Services will play a crucial role in delivering exceptional customer experiences at The . Key responsibilities include handling telephone enquiries, managing bookings, and maintaining high standards of service quality. This is an exciting opportunity to join a pioneering team and contribute to the success of our...

The Shangri-La Group's expansion on Sentosa Island in Singapore includes a new lifestyle and entertainment precinct.This iconic beach playground features unique dining experiences at a terraced beach club, a family beach club, and gourmet food trucks offering delicious fare in a perfect setting for friends and families to bond.To ensure the success of this...

Company Overview: Shangri-La Singapore is a premier lifestyle and entertainment precinct on Sentosa Island. Our iconic beach playground offers various leisure activities such as electric go-karting and a floating aqua park.Job Description: We are seeking a Co-ordinator - Operation Services to join our pre-opening team at The . This role involves handling...

About UsThe Sentosa Development Corporation is a leading developer of leisure activities on Sentosa Island. Our mission is to create memorable experiences for our guests through innovative and engaging services.We are seeking a skilled Operational Assistant to join our team and support our pre-opening efforts for The. As the Co-ordinator - Operation...

The Sentosa Development Corporation is seeking a dedicated and customer-oriented Co-ordinator to join our pre-opening team at The. As the Co-ordinator - Operation Services, you will play a vital role in ensuring that all guests have a pleasant, safe, and fun experience.Key responsibilities include handling telephone enquiries and customer service, handling...