CRM Program Specialist, APAC

4 weeks ago


Singapore WARNERMEDIA Full time

Welcome to Warner Bros. Discovery⦠the stuff dreams are made of.

Who We Areâ¦

When we say, âthe stuff dreams are made of,â weâre not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBDâs vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating whatâs nextâ¦

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

YOUR NEW ROLE    

The CRM Program Specialist will be responsible for building and deploying email, push, and in-app campaigns for the HBO Go, Max transactional, research, service, partnerships, and other non-marketing programs. S/he is an experienced CRM operations professional who is detail-oriented, truly passionate about CRM, and has excellent campaign management skills.

YOUR ROLE ACCOUNTABILITIES

  • Partner closely with stakeholders from product, technology, engineering, customer experience, partnerships, legal, and research to fulfill strategic objectives
  • End-to-end campaign management, including:
    • Building ad-hoc and automated campaigns within the Braze platforms
    • Routing campaign builds through necessary stakeholders
    • Tracking campaign status and scheduling on the project board
    • Deploying campaigns in Braze

QUALIFICATIONS & EXPERIENCE

  • 3 yearsâ experience in CRM operations with an enterprise-level ESP
  • Basic knowledge of lifecycle marketing
  • Experience with audience segmentation tools; Braze experience preferred
  • Experience in managing projects through JIRA, Monday or a similar platform
  • Basic knowledge of email and push best practices
  • Intermediate skills in Excel
  • Strong interpersonal and communication skills with an excellent attention to detail
  • Ability to liaise with creative, marketing, product, and business teams
  • Strong team focus with outstanding organizational and resource management skills
  • Bachelorâs Degree in Business, Marketing, Communications or related field is required
  • Fluency writing and speaking in English is required
  • Must be able to organize, prioritize and schedule a high workload efficiently

Please note that the employment for this position will be payrolled through an external agency vendor. Successful candidates will be employed by our appointed agency and assigned to work with us. This arrangement ensures that payroll and employment-related services are managed by our trusted partner, allowing us to focus on providing a productive and supportive work environment for our team.

How We Get Things Doneâ¦

This last bit is probably the most important Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/  along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If youâre a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.


  • Targeting Specialist

    3 weeks ago


    Singapore Fans-CRM Full time

    Fans-CRM is a comprehensive solution for OnlyFans management, aiming to eliminate the hassle of using multiple services. Our toolkit covers key areas of management, analytics, chat communication, and promotion.The RoleWe are seeking a part-time specialist in Twitter advertising procurement to join our team.Responsibilities:Plan and launch advertising...

  • Crm specialist

    1 week ago


    Singapore JAC Recruitment Pte Ltd Full time

    CRM Specialist Location: Singapore As a CRM Specialist, you will be working on customer retention and conversion while optimizing strategies.Job Scope You will ensure that execution of campaigns is done in a timely manner for end users. You will manage customer journey CRM enablement and operation for the overall 360 omnichannel ecosystem. Collaborate with...

  • CRM Senior Manager

    3 weeks ago


    Singapore WISE ASIA-PACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesThe CRM team at Wise is expanding to consolidate our efforts to develop our APAC communications. We’re all about bringing value to our customers who deserve first-class communications so they make the most of their Wise account that helps them save money and avoid the terrible exchange rates from traditional banks.What’s the...


  • Singapore Stripe Full time

    Job DescriptionThe Sales Programs Specialist, APAC will play a crucial role in driving the success of Stripe's sales organization in the Asia-Pacific region. This individual will work closely with executive sales leaders, sales teams, and front-line sales managers to understand their pipe generation and progression needs, collaborate with cross-functional...


  • Singapore Warner Bros Discovery Full time

    About the RoleWe are seeking a highly skilled CRM Operations Manager to join our team in the APAC region. In this role, you will oversee the day-to-day CRM operations, ensuring timely and error-free delivery of all campaigns. You will manage relationships with Marketing and Creative teams, providing best practices, brainstorming campaign ideas, and iterating...


  • Singapore Warner Bros Discovery Full time

    About the RoleThe CRM Program Specialist will be responsible for building and deploying email, push, and in-app campaigns for the HBO Go, Max transactional, research, service, partnerships, and other non-marketing programs.Key ResponsibilitiesPartner closely with stakeholders from product, technology, engineering, customer experience, partnerships, legal,...

  • CRM Specialist

    3 weeks ago


    Singapore SKINLAB THE MEDICAL SPA PTE. LTD. Full time

    Roles & ResponsibilitiesWe are seeking a detail-oriented and proactive CRM Specialist to lead the implementation and management of our Customer Relationship Management (CRM) system. The successful candidate will have prior knowledge of HubSpot and other productivity tools to enhance the marketing department's efficiency and effectiveness.Key...


  • Singapore Warner Media, LLC. Full time

    Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters...


  • Singapore Lunaphore Technologies, Inc. Full time

    Technical Sales Specialist APAC By joining Bio-Techne, you’ll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide. Lunaphore is now part of the Spatial Biology...


  • Singapore SKINLAB THE MEDICAL SPA PTE. LTD. Full time

    Key Roles & Responsibilities:We are seeking a detail-oriented and proactive CRM Implementation Specialist to lead the implementation and management of our Customer Relationship Management (CRM) system. The successful candidate will have prior knowledge of HubSpot and other productivity tools to enhance the marketing department's efficiency and...

  • Associate, CRM

    2 weeks ago


    Singapore Tapestry Full time

    Tapestry is a global house of brands, and we're always on a journey to becoming our best. We're looking for a talented CRM & Data Insights Specialist to join our Coach SEA team in providing CRM data insights and driving business growth.Key Responsibilities:Manage reports and dashboards to measure customer acquisition and retention, leveraging CRM data to...


  • Singapore Project68Search Full time

    Job OverviewAbout the RoleProject68Search is seeking an experienced Investor Relations Specialist to join our APAC team. As a key member of our global team, you will play a crucial role in supporting our capital raising and funds management activities in the region.Key ResponsibilitiesKey ResponsibilitiesDevelop and execute engagement plans for investors and...

  • Senior Manager

    3 weeks ago


    Singapore CLARINS PTE LTD Full time

    Roles & ResponsibilitiesLead APAC strategy to drive recruitment & retention Co-build with the market a strong CRM omnichannel strategy to drive repurchase and loyalty, and develop a year round CRM action plan aligning with our APAC priorities Work with markets to animate campaigns, support CRM activities and/or mechanics to target relevant customers groups...


  • Singapore D L RESOURCES PTE LTD Full time

    Company OverviewD L RESOURCES PTE LTD is a leading provider of innovative solutions. As a forward-thinking organization, we are seeking an experienced Dynamics CRM Technical Specialist to join our team.


  • Singapore Project68 Asia Full time

    This is a key hire and the first position of its kind to sit within the Singapore business, supporting all APAC and Middle East activity, this reports into the global team. Project68 Asia is a firm that really looks after its people, with a notable tenure of its staff and their commitment to ensuring the firm continues to be an employer of choice.This is a...

  • Senior CRM Manager

    2 weeks ago


    Singapore Wise Full time

    About WiseWe're people building money without borders – without judgment or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.About the RoleThe Senior CRM Manager will lead our APAC CRM strategy and implementation, owning, shaping and delivering an effective communications strategy for Wise's customers: from...


  • Singapore LinkedIn Full time

    Linked In is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our...


  • Singapore GroupM Full time

    Position title: Manager, People Programs APAC OVERVIEW OF THE JOB Group M is the world’s largest media investment company and is a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are seeking a highly organized and experienced Manager, People Programs APAC to join our dynamic People team. This role is instrumental...


  • Singapore VF SINGAPORE OVERSEAS SERVICES PTE. LTD. Full time

    To apply for the APAC Management Program, please click the link below to access the Application Form. Are you a recent university graduate with an intense interest in sports retail and fashion? VF Corporation is one of the world’s largest apparel, footwear and accessories companies connecting people to the lifestyles, activities, and experiences they...

  • Senior Manager

    3 weeks ago


    Singapore CLARINS PTE LTD Full time

    Job DescriptionAbout the RoleWe are seeking a seasoned professional to lead our APAC CRM & CX strategy, driving customer engagement and retention across the region.Main ResponsibilitiesLead APAC CRM & CX StrategyDrive Customer EngagementManage Customer RetentionOversee CRM & CX TeamsImplement CRM ProjectsMonitor Customer MetricsAbout YouBusiness Degree10...