Senior CRM Manager

2 weeks ago


Singapore Wise Full time

About Wise

We're people building money without borders – without judgment or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

About the Role

The Senior CRM Manager will lead our APAC CRM strategy and implementation, owning, shaping and delivering an effective communications strategy for Wise's customers: from engaging and exciting product launches, to testing and building our lifecycle communications.

Key Responsibilities

  • Lead and mentor a growing team of CRM professionals, fostering a culture of innovation and excellence.
  • Manage internal technical and non-technical stakeholder communication.
  • Develop and manage our APAC CRM strategy, including customer lifecycle management, segmentation, and engagement initiatives.
  • Utilise data-driven insights to segment our business customers effectively, ensuring that each segment receives tailored and relevant communication and offerings.
  • Design and implement effective customer lifecycle management strategies to drive long-term engagement and loyalty through continuous optimisation.
  • Analyse campaign performance and use data and insights to identify and implement opportunities for increasing engagement and conversion rates at all stages of the customer's lifecycle journey.
  • Manage the customer database health with a focus on retention and engagement.
  • Implement the localisation process for Wise's international campaigns.
  • Maintain and implement a clear A/B testing plan.

  • Crm senior manager

    6 days ago


    Singapore Productmanagers Full time

    Job Description The CRM team at Wise is expanding to consolidate our efforts to develop our APAC communications. We’re all about bringing value to our customers who deserve first-class communications so they make the most of their Wise account that helps them save money and avoid the terrible exchange rates from traditional banks. What’s the role?...

  • CRM Senior Manager

    3 weeks ago


    Singapore WISE ASIA-PACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesThe CRM team at Wise is expanding to consolidate our efforts to develop our APAC communications. We’re all about bringing value to our customers who deserve first-class communications so they make the most of their Wise account that helps them save money and avoid the terrible exchange rates from traditional banks.What’s the...

  • Senior sales manager

    2 weeks ago


    Singapore PARK Senior Villas Chandler Full time

    We are looking for Senior Sales Managers for our client in Singapore! Our Client is a leading technology events company, specializing in organizing and delivering world-class conferences, exhibitions, and networking events. Their mission is to connect industry professionals, innovators, and thought leaders, facilitating knowledge exchange and business...

  • Targeting Specialist

    3 weeks ago


    Singapore Fans-CRM Full time

    Fans-CRM is a comprehensive solution for OnlyFans management, aiming to eliminate the hassle of using multiple services. Our toolkit covers key areas of management, analytics, chat communication, and promotion.The RoleWe are seeking a part-time specialist in Twitter advertising procurement to join our team.Responsibilities:Plan and launch advertising...


  • Singapore MINDEN INTERNATIONAL PTE. LTD. Full time

    Roles & ResponsibilitiesWho we are:minden.ai is a technology venture founded by Temasek in strategic partnership with DFI Retail Group and coalition partners Breadtalk Group, DBS Bank, PAssion Card, Mandai Wildlife Group, Singtel, Great Eastern, FoodPanda and GoJek.We are on a mission to redefine how brands engage with their customers through the power of...

  • Crm director

    1 week ago


    Singapore Crypto.com Full time

    Responsibilities Team Leadership: Lead and mentor a high-performing team of CRMs, fostering a culture of collaboration, accountability, and high performance. Vision Development: Establish and execute comprehensive and automated lifecycle CRM strategies that effectively guide customers through their pre or post-purchase journey at scale. Data-Driven...

  • Crm manager

    2 days ago


    Singapore JAC Recruitment Pte Ltd Full time

    COMPANY OVERVIEW Our client is a leading cosmetics retailer in Singapore, known for our curated collection of beauty brands. Our mission is to enhance the beauty experience for our customers by staying ahead of the latest beauty trends and providing personalized service excellence. JOB RESPONSIBILITIES Stay abreast of local beauty user trends and...

  • Crm director

    1 week ago


    Singapore Crypto.com Full time

    We are looking for a dynamic and experienced CRM Director to lead our GTM strategies aimed at maximizing user engagement and loyalty. The ideal candidate will have a strong background in CRM, with expertise in localization and personalization strategies. Key skills should include customer journey mapping, customer lifecycle management, and segmentation...

  • Senior Manager

    3 weeks ago


    Singapore CLARINS PTE LTD Full time

    Job DescriptionAbout the RoleWe are seeking a seasoned professional to lead our APAC CRM & CX strategy, driving customer engagement and retention across the region.Main ResponsibilitiesLead APAC CRM & CX StrategyDrive Customer EngagementManage Customer RetentionOversee CRM & CX TeamsImplement CRM ProjectsMonitor Customer MetricsAbout YouBusiness Degree10...


  • Singapore ACHIEVE TALENTS PTE. LTD. Full time

    Job SummaryACHIEVE TALENTS PTE. LTD. is seeking a highly skilled and experienced Senior Microsoft Dynamics CRM Developer to join our team. The ideal candidate will have a strong background in Microsoft Dynamics CRM, with expertise in customizations, JavaScript, C#, .NET, HTML, SQL Server, SSRS, and O365 platform integration.Key ResponsibilitiesInteract with...

  • CRM Director

    4 weeks ago


    Singapore Crypto.com Full time

    We are looking for a dynamic and experienced CRM Director to lead our GTM strategies aimed at maximizing user engagement and loyalty. The ideal candidate will have a strong background in CRM, with expertise in localization and personalization strategies. Key skills should include customer journey mapping, customer lifecycle management, and segmentation using...

  • CRM Specialist

    3 weeks ago


    Singapore SKINLAB THE MEDICAL SPA PTE. LTD. Full time

    Roles & ResponsibilitiesWe are seeking a detail-oriented and proactive CRM Specialist to lead the implementation and management of our Customer Relationship Management (CRM) system. The successful candidate will have prior knowledge of HubSpot and other productivity tools to enhance the marketing department's efficiency and effectiveness.Key...


  • Singapore JAC Recruitment Pte Ltd Full time

    COMPANY OVERVIEW Our client is a leading cosmetics retailer in Singapore, known for our curated collection of beauty brands. Our mission is to enhance the beauty experience for our customers by staying ahead of the latest beauty trends and providing personalized service excellence. JOB RESPONSIBILITIES Stay abreast of local beauty user trends and...

  • Crm specialist

    1 week ago


    Singapore JAC Recruitment Pte Ltd Full time

    CRM Specialist Location: Singapore As a CRM Specialist, you will be working on customer retention and conversion while optimizing strategies.Job Scope You will ensure that execution of campaigns is done in a timely manner for end users. You will manage customer journey CRM enablement and operation for the overall 360 omnichannel ecosystem. Collaborate with...


  • Singapore This Is An IT Support Group Full time

    Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters...


  • Singapore Warner Media, LLC. Full time

    Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters...


  • Singapore Flintex Consulting Pte Ltd Full time

    Job Title: Marketing CRM ExecutiveJob Summary:We are seeking an experienced and skilled Marketing and CRM Executive to develop and implement marketing strategies and manage customer relationships to drive business growth and brand loyalty for our brand.The successful candidate will lead marketing and CRM campaigns and collaborate with cross-functional teams...

  • Project Lead CRM

    3 weeks ago


    Singapore INTWO PTE. LTD. Full time

    Roles & ResponsibilitiesProject Lead CRMBrief IntroductionA Microsoft Dynamics CRM Project Lead is required to facilitate the implementation of Dynamics 365 (CRM) systems.Reporting to : Manager – CRM Division.Who We Want? Minimum of 5+ years with Dynamics or leading Microsoft D365 Solutions. Previous experience in a Project Management role. ...


  • Singapore Warner Bros Discovery Full time

    About the RoleWe are seeking a highly skilled CRM Operations Manager to join our team in the APAC region. In this role, you will oversee the day-to-day CRM operations, ensuring timely and error-free delivery of all campaigns. You will manage relationships with Marketing and Creative teams, providing best practices, brainstorming campaign ideas, and iterating...

  • Crm executive

    1 week ago


    Singapore PRISM+ Full time

    PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey. If you have a taste and strong passion for personalised marketing, look...