Manager, crm operations
2 days ago
Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next... From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. YOUR NEW ROLE As the Manager, CRM Operations, you will take charge of the day-to-day CRM operations for Max in the APAC region. Playing a pivotal role in Max's success, you'll collaborate closely with the marketing and lifecycle teams to drive user retention, engagement, and monetization through messaging channels such as email, push, and in-app. Your Role Accountabilities Oversee day-to-day CRM operations, ensuring timely and error-free delivery of all campaigns. Manage relationships with Marketing and Creative teams, providing best practices, brainstorming campaign ideas, and regularly iterating on the campaign process to enhance speed and efficiency. Collaborate closely with the Mar Tech team on new CRM feature/data requirements, troubleshooting, and roadmap prioritization. Develop complex messaging journeys for lifecycle campaigns (e.g., onboarding, rescue). Manage end-to-end campaign ops process from request intake through scheduling. Measure and report on CRM operational performance, providing actionable insights to enhance processes. Stay abreast of industry trends and best practices. Qualifications & Experience 5+ years of experience in CRM Operations with enterprise-level ESP and/or marketing automation tools; strong preference for Braze experience. Advanced experience in managing projects through Asana, JIRA, Monday.com, or similar platforms. Advanced experience in building automated campaigns through a journey-building platform. Advanced experience in audience segmentation and datapoint management. Ability to liaise with creative, engineering, technical, marketing, analytics and business teams. Strong team focus with outstanding organizational and resource management skills. How We Get Things Done... This last bit is probably the most important Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request. #J-18808-Ljbffr
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Manager, crm operations
7 days ago
Singapore Warner Media, LLC. Full timeWelcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters...
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CRM Operations Manager, APAC
2 weeks ago
Singapore Warner Bros Discovery Full timeAbout the RoleWe are seeking a highly skilled CRM Operations Manager to join our team in the APAC region. In this role, you will oversee the day-to-day CRM operations, ensuring timely and error-free delivery of all campaigns. You will manage relationships with Marketing and Creative teams, providing best practices, brainstorming campaign ideas, and iterating...
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Targeting Specialist
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Crm manager
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Crm specialist
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CRM Specialist
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Singapore JAC Recruitment Pte Ltd Full timeCOMPANY OVERVIEW Our client is a leading cosmetics retailer in Singapore, known for our curated collection of beauty brands. Our mission is to enhance the beauty experience for our customers by staying ahead of the latest beauty trends and providing personalized service excellence. JOB RESPONSIBILITIES Stay abreast of local beauty user trends and...
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Senior CRM Manager
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Singapore Wise Full timeAbout WiseWe're people building money without borders – without judgment or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.About the RoleThe Senior CRM Manager will lead our APAC CRM strategy and implementation, owning, shaping and delivering an effective communications strategy for Wise's customers: from...
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Executive, crm
1 day ago
Singapore Vantage Automotive Limited Full timeTime Type: Full time Posted On: Posted Yesterday Job Requisition ID: JR112956 Company: Vantage Automotive Limited Responsibilities: Responsible for Customer Relationship Management (CRM) function and processes to engage current and future customers. Responsible for managing the Customer Feedback Management (CFM) system & ensuring all live cases are...
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Crm director
1 week ago
Singapore Crypto.com Full timeWe are looking for a dynamic and experienced CRM Director to lead our GTM strategies aimed at maximizing user engagement and loyalty. The ideal candidate will have a strong background in CRM, with expertise in localization and personalization strategies. Key skills should include customer journey mapping, customer lifecycle management, and segmentation...
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CRM Implementation Specialist
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Singapore SKINLAB THE MEDICAL SPA PTE. LTD. Full timeKey Roles & Responsibilities:We are seeking a detail-oriented and proactive CRM Implementation Specialist to lead the implementation and management of our Customer Relationship Management (CRM) system. The successful candidate will have prior knowledge of HubSpot and other productivity tools to enhance the marketing department's efficiency and...
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Crm director
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Singapore Crypto.com Full timeResponsibilities Team Leadership: Lead and mentor a high-performing team of CRMs, fostering a culture of collaboration, accountability, and high performance. Vision Development: Establish and execute comprehensive and automated lifecycle CRM strategies that effectively guide customers through their pre or post-purchase journey at scale. Data-Driven...
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CRM Operations Expert, APAC
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Singapore Warner Bros Discovery Full timeAbout the RoleThe CRM Program Specialist will be responsible for building and deploying email, push, and in-app campaigns for the HBO Go, Max transactional, research, service, partnerships, and other non-marketing programs.Key ResponsibilitiesPartner closely with stakeholders from product, technology, engineering, customer experience, partnerships, legal,...
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CRM Director
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Singapore Crypto.com Full timeWe are looking for a dynamic and experienced CRM Director to lead our GTM strategies aimed at maximizing user engagement and loyalty. The ideal candidate will have a strong background in CRM, with expertise in localization and personalization strategies. Key skills should include customer journey mapping, customer lifecycle management, and segmentation using...
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Senior Manager
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Singapore CLARINS PTE LTD Full timeJob DescriptionAbout the RoleWe are seeking a seasoned professional to lead our APAC CRM & CX strategy, driving customer engagement and retention across the region.Main ResponsibilitiesLead APAC CRM & CX StrategyDrive Customer EngagementManage Customer RetentionOversee CRM & CX TeamsImplement CRM ProjectsMonitor Customer MetricsAbout YouBusiness Degree10...
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CRM Senior Manager
3 weeks ago
Singapore WISE ASIA-PACIFIC PTE. LTD. Full timeRoles & ResponsibilitiesThe CRM team at Wise is expanding to consolidate our efforts to develop our APAC communications. We’re all about bringing value to our customers who deserve first-class communications so they make the most of their Wise account that helps them save money and avoid the terrible exchange rates from traditional banks.What’s the...
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IT Software Specialist
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