Commercial Excellence Manager, HGM

4 weeks ago

Singapore Danaher Corporation Full time

In our line of work, life isn’t a given - it’s the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world we’re located. Creating impactful innovations like ours, doesn’t happen overnight - it requires uncompromising persistency, passion, and a desire to make a difference. Here, you can learn, grow, and chart an uncommonly diverse career.

Radiometer is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

The Commercial Excellence Manager, High Growth Markets for Radiometer is responsible for coordinating the commercial excellence teams across the HGM region focusing on building a strong commercial excellence mindset and approach, harmonizing and standardizing go-to-market (GTM) strategies and processes, and building adhoc solutions to address HGM business models diversity.

This position is part of the Marketing & Commercial Excellence team for HGM operating in a matrix structure. The role could be located in a location within the region and will be a hybrid role. At Radiometer, our vision is to improve global healthcare with reliable, fast, and easy patient diagnoses.

You will be a part of the Marketing & Commercial Excellence team and report to the Marketing & Commercial Excellence Director HGM responsible for developing and implementing initiatives, processes, and tools to support countries and commercial teams in their business activities driving excellence in commercial performances to achieve long term double digit profitable growth. If you thrive in a diverse and fast paced role and want to work to build a world-class commercial excellence organization—read on.

In this role, you will have the opportunity to:

  • Lead Commercial Excellence activities across the region, with particular focus on funnel management, CRM visibility, data quality, budget planning, KPI reporting, Ops reviews, Commercial Growth Rooms, and solutions/value selling.

  • Coordinate the deployment of global commercial excellence tools and solutions to HGMs. Participate in GTM initiatives and provide implementation support to new commercial teams.

  • Build and maintain a strong network with global functions, including sales, marketing, and commercial enablement stakeholders to secure required support; collaborate with other DHR OpCos teams to exchange and leverage best practices.

  • Identify and implement innovative solutions to suit the diversity of the HGM region that maximize sales performances and install base growth. Ensure the integration of Channel / Distributor organizations into RAD’s commercial excellence tools and processes.

  • Coach and collaborate with country commercial excellence teams. Monitor and audit countries’ adoption and compliance with tools and processes. Review KPIs, identify gaps and develop countermeasures.

  • Develop and deliver Commercial Excellence tools training programs to improve the capability and performance of the RAD salesforce and Channel Partner teams.

The essential requirements of the job include:

  • Degree in Economics, Marketing, Engineering or equivalent. Masters preferred.

  • Minimum 5 years of commercial excellence experience, preferably in a global or regional position in the medical industry, combined with previous commercial experience.

  • Experience in funnel management, sales processes, CRM systems and reporting tools is essential.

  • Strong customer orientation and innovative thinking combined with rigorous process implementation to deliver results.

  • Strategic mindset and strong business acumen with the ability to quickly understand Radiometer’s business model and convert strategy into action.

  • Leadership experience and abilities – demonstrated self-confidence, a positive and proactive approach to addressing challenges, fostering growth, and promoting open communication and collaboration; trustworthy, honest, and non-political.

  • Willingness to travel up to 50% of the time.

It would be a plus if you also possess previous experience in:

  • Communicating and negotiating at all levels and across cultures, both internally and externally.

  • Knowledge of DBS methodologies preferred. Familiarity with Lean is essential.

  • Fluent in English. Fluency in other regional languages is an advantage.

  • Knowledge of CRM applications (Microsoft CRM preferred).

At Radiometer we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Radiometer can provide.

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

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