Senior / Guest Service Executive (Village Hotel Bugis)

Responsibilities Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems, handle guest...

Responsibilities Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems, handle guest...

Job Expectations Create positive and memorable guests’ experiences within the hotel lobby and reception area. Collaborate closely with the Assistant Manager to provide courteous and efficient services to guests. Responsively and tactfully address guest complaints, requests, and enquiries. Maintains comprehensive and accurate knowledge of...

Job Expectations Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries. Understanding the guests’ preferences to ensure that services offered meet their needs. Stay well-informed about the hotel...

Responsibilities Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems, handle guest...

Job Expectations Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests. Provide courteous and efficient service to all hotel guests. Ensure that all telephone calls are handled promptly. Be familiar with all room types and rates in the hotel and their availability status; so as to...

Responsibilities Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests. Provide courteous and efficient service to all hotel guests. Ensure that all telephone calls are handled promptly. Be familiar with all room types and rates in the hotel and their availability status; so as to...

Responsibilities Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems, handle guest...

Responsibilities 1. Follow proper payroll and uniform procedures. 2. Review basic banquet event orders and follow up on all special requests. 3. Complete opening and closing side work as assigned and have all tables set according to standards. 4. Greet guests at the entrance and seats them. 5. Answer the telephones according to hotel’s standards....

Responsibilities: Primary liaison between guests and The Standard, Singapore. Participate in New Hire Orientation. Review today, next day arrivals (three days on the weekends), and all departures to research guest information and update guest profiles in Opera system. Communicate with Reservations, Housekeeping team any arriving, in house, or departed...

Responsibilities Represent the hotel professionally by upholding proper grooming standards Present the hotels’ products and services effectively Generate new sales leads and maintain relationships with clients through sales calls and regular site inspection Assist to update sales control procedures and promotional activities Present Account...

Job DescriptionAll basic duties of a Guest Services Agent; check in, check out, guests’ inquiries.Maintain appropriate standards of conduct, dress, hygiene, uniform, appearance and posture throughout the departmentEffective supervision of all guest arrivals and departures, ensuring that room allocations and check in/check out processes follow set...

Job Expectations Overseeing and ensuring that hotel operations run smoothly. Providing guests with a comfortable stay by ensuring that guest rooms, public areas, lobby, and other facilities are well-maintained. As a leader, nurture a high-performance culture within the Front Office department. Collaborate with Housekeeping to ensure that guests...

JOB SUMMARY DUTIES AND RESPONSIBILITIES Register hotel guest into the system with emphasis on fulfilling guest request, following necessary handling instructions and to establish credit policies and procedures Select and block rooms for arriving guest in taking into consideration special request, pre register VIPS, individuals or groups  Work closely with...

Roles & ResponsibilitiesAn exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:- Maxwell Reserve, Autograph Collection Hotel (Marriott);- Duxton Reserve, Autograph Collection Hotel (Marriott);- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);- The Serangoon Club, a Tribute...

Responsibilities Assist Hotel Manager in overall administration and operations of the Front Office Develop, recommend and advise the Hotel Manager or Room Division Manager on any areas of improvements in processes and strategies Be proactive and resourceful in the analysis of trends, changing needs and expectation of guests in terms of...

JOB SCOPE The role of the Senior Security Officer/Security Officer is to maintain the safety and security levels of all hotel guests, customers, employees and service vendors. JOB RESPONSIBILITIES Conduct random checks on goods and staff entering/leaving the hotel premises. Perform CCTV surveillance and hotel patrolling duties, reports suspicious/unusual...

Responsibilities Review basic banquet event orders and follow up on all special requests. Complete opening and closing side work as assigned and have all tables set according to standards. Conforming to hotel standards of excellence for quality, professionalism and friendliness. Anticipate and service of guests’ requirements before requests....

Responsibilities Supervise the duties of chambermaids and to ensure that they carry out an orderly housekeeping work as well as maintain the general cleanliness of the houses/apartments and common areas in accordance with the standard work requirements. Conduct thorough checks on the condition of fixtures and fittings and building components within...

Job Expectations Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries. Understanding the guests’ preferences to ensure that services offered meet their needs. Stay well-informed about the hotel...