Senior / Sales Manager (Village Hotel Bugis & Village Hotel Albert Court)

Responsibilities Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems, handle guest...

Responsibilities Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems, handle guest...

Job Expectations Overseeing and ensuring that hotel operations run smoothly. Providing guests with a comfortable stay by ensuring that guest rooms, public areas, lobby, and other facilities are well-maintained. As a leader, nurture a high-performance culture within the Front Office department. Collaborate with Housekeeping to ensure that guests...

Responsibilities 1. Follow proper payroll and uniform procedures. 2. Review basic banquet event orders and follow up on all special requests. 3. Complete opening and closing side work as assigned and have all tables set according to standards. 4. Greet guests at the entrance and seats them. 5. Answer the telephones according to hotel’s standards....

Responsibilities Assist Hotel Manager in overall administration and operations of the Front Office Develop, recommend and advise the Hotel Manager or Room Division Manager on any areas of improvements in processes and strategies Be proactive and resourceful in the analysis of trends, changing needs and expectation of guests in terms of...

Responsibilities Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems, handle guest...

Responsibilities Review basic banquet event orders and follow up on all special requests. Complete opening and closing side work as assigned and have all tables set according to standards. Conforming to hotel standards of excellence for quality, professionalism and friendliness. Anticipate and service of guests’ requirements before requests....

Job Expectations Review banquet event orders and follow up on customers' special requests. Present menu and explain menu items as well as daily specials to customers. Familiarise with the wine and beverage service including glassware used and appropriate garnishes. Utilise the hotel’s computer system to ring up sales, print checks, close...

Responsibilities Supervise the duties of chambermaids and to ensure that they carry out an orderly housekeeping work as well as maintain the general cleanliness of the houses/apartments and common areas in accordance with the standard work requirements. Conduct thorough checks on the condition of fixtures and fittings and building components within...

Key Responsibilities: Hotel Booking: Handle hotel reservations for clients, including researching available options, negotiating rates, and securing bookings based on client preferences and budgetary constraints. Customer Service: Provide excellent customer service to clients by assisting with inquiries, offering recommendations, and addressing any concerns...

Job DescriptionKey Responsibilities: Hotel Booking: Handle hotel reservations for clients, including researching available options, negotiating rates, and securing bookings based on client preferences and budgetary constraints. Customer Service: Provide excellent customer service to clients by assisting with inquiries, offering recommendations, and...

Responsibilities Supervise the duties of chambermaids and to ensure that they carry out an orderly housekeeping work as well as maintain the general cleanliness of the houses/ apartments and common areas in accordance with the standard work requirements. Conduct thorough checks on the condition of fixtures and fittings and building components...

Job Expectations Create positive and memorable guests’ experiences within the hotel lobby and reception area. Collaborate closely with the Assistant Manager to provide courteous and efficient services to guests. Responsively and tactfully address guest complaints, requests, and enquiries. Maintains comprehensive and accurate knowledge of...

Responsibilities Ensure guest rooms and public areas are maintained in accordance with policies, standards and guidelines Inspect assigned areas regularly to ensure furnishing, facilities and equipment are cleaned and maintained Take charge of assigned areas and ensure housekeeping services are in line with the established standards Conduct...

DUTIES AND RESPONSIBILITIES: The Hotel Manager is responsible for achieving optimal guest satisfaction and a good working environment to attain all set objectives. To achieve this, the Hotel Manager should run the hotel in accordance with the Standard Operating Procedures and Policies as set out by the company. The Hotel Manager shall see to the...

JOB SCOPE The role of the Senior Security Officer/Security Officer is to maintain the safety and security levels of all hotel guests, customers, employees and service vendors. JOB RESPONSIBILITIES Conduct random checks on goods and staff entering/leaving the hotel premises. Perform CCTV surveillance and hotel patrolling duties, reports suspicious/unusual...

Responsibilities Direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel Supervise sections in Front Office, such as reception, cashier, telephone, reservation and baggage services. Monitor the junior staff’s conduct and job...

Responsibilities Represent the hotel professionally by upholding proper grooming standards, conduct and ability to present the hotel product and services effectively. Day-to-day sales activities include telemarketing, sales calls, hotel visits, entertainment, virtual presentations etc. Generate new sales leads/ prospects and establish new...

Responsibilities Day-to-day sales activities include telemarketing, sales calls,hotel visits, entertainment, virtual presentations etc. Be familiar and effective in the sales process: create rapport, ask open questions, follow-up, anticipate and manage expectations, advise conflicts, overcome objections, closing and obtain post-feedback Acquire...

Responsibilities Represent the hotel professionally by upholding proper grooming standards, conduct and ability to present the hotel product and services effectively. Day-to-day sales activities include telemarketing, sales calls, hotel visits, entertainment, virtual presentations etc. Generate new sales leads/ prospects and establish new...