Manager, Product Marketing and Learning

2 months ago

Singapur, Singapore Getinge South East Asia Pte.Ltd Full time

At Getinge we have the passion to perform

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge, our passion is to secure that every person and community have access to the best possible care, offering hospitals and life science institutions products and solutions that aim to improve clinical results and optimize workflows. Every day we collaborate to make a true difference for our customers – and to save more lives.

Are you looking for an inspiring career? You just found it.

JOB OVERVIEW

Support the deployment of the Product Marketing Strategy for ASEAN countries in alignment with Global Product Areas and SSUs. Lead, coordinate, and administrate the regional training activities to maintain regulatory compliance. Maintain an effective set-up and ensure the best utilization of the Regional Experience Center for customer events, product and technical trainings.

DUTIES AND RESPONSIBILITIES

1. Product Marketing (ASEAN countries)

Jointly, with Managing Directors, Sales and Service Directors:

Comprehensive Launch Management:  develop and execute detailed product launch plans, coordinating with cross-functional teams to ensure market readiness and timely release (incl. training materials, sales tools and customer-facing content). Post-Launch Optimization:  monitor launch performance, gather and analyze customer feedback, and provide actionable insights to refine strategies and enhance future product launches. Stakeholders and KOL Coordination:  serves as central point of contact for all launch-related activities coordinating efforts across multiple teams and for interacthing with Key Opinion Leaders. Sales tools:  develop sales enablement tools, training, and collateral for each stage of the customer journey. Work with the Marketing Communications team to develop and promote the Getinge brand. Work with the Marketing Communications team to lead the digital evolution of the business including marketing automation and social media.

2. Coordination & Administration of Training Delivery

Collaborate with regional stake holders (Sales, Service, HR, QRC, Finance, etc...) to develop and manage the overall training plan for quarterly or longer time periods. Responsible for the execution of planned training programs in the region conducted by local trainers. Maintain and acquire new regional/ local trainers to execute training programs. Maintain an effective setup and use of regional training centers/ hubs to ensure that the region can deliver training independently. Class administration in Learning Management System (LMS). Administrate access requests from external users in MyProfile. Coordinate of trainers, participants, facilities, equipment and other resources. Coordination of site administration (classroom delivery), i.e. securing practical arrangements in collaboration with local support (material preparation, participant logistics, catering, etc...). Monitor training related pre- and post-work. Collection, consolidation and sharing of participant and facilitator feedback. Continuosly follow up on certification and recertification activities for customer facing staff to ensure compliance Support audts by retrieving training data upon request.

3. Regional Experience Center (Singapore)

Maintain an effective set-up and ensure the best utilization of the Regional Experience Centre for customer events, product and technical trainings.

Operational Management:  oversee day-to day operations of the Experience Centre ensuring a clean, organized and welcoming environment for customers, external and internal visitors. Coordinate regular maintenace of equipment and facility. Event Coordination and Management:  plan, organize and manage events (customer events, product launches, trainings) within the facility, working closely with the internal stakeholders. Secure practical arrangement for customer events and classroom training delivery such as equipment availability, participants logistics, catering, etc... Customer Experience:  ensure that the facility always exhibits the latest and most relevant product offering and delivery the best customer experience.

4. Data Protection Representative

Data Protection Representative (DPR) are data privacy ambassadors within Getinge and shall assist the Global data Protection Officers (GDPO) with tasks relating to data privacy.

The DPR should:

Redirect employees to GDPOs for guidance on data privacy matters; Inform the GDPC and provide assistance in case of suspected data breach or a risk of such breach; Provide information to the GDPO about new processess, projects or services that may involve processing of personal data; Provide information and assistance to the GDPO if there are suspicions or concerns of non-compliance with applicable data protection laws and regulations; Follow the GDPOs directives and recommendatios regarding data privacy; Act as a relay between services and departments responsible for identifying and checking the information entered for local data processing activities, then updating it in the Data Privacy compliance tool.

REQUIREMENTS:

Experience with capturing training needs. Experience in stakeholder management and management of needs with limited resources. Proven project management skills and experience. Academic degree or equivalent within the area of business, training, sales or marketing. Strong experience from working close to the market and understanding the processes of a regional sales and service unit. Excellent interpersonal and communication skills - ability to develop strong relationships and work with senior level executives. Solid experience from working with various Office-Programs and Content Management Systems. Strong experience from working close to the market and proactivel supporting a sales team. Up-to-date, integrative marketing, advertising, and communication knowledge (incl. digital). Curiousity to learn and understand customer needs, and to develop marketing activities that facilitate lead generation. Business oriented, structured mind-set. Manage agencies and vendors. Budget responsibility. Solution-oriented with the ability to proactively resolve issues. Fluent in English and other language/s spoken in region covered. Intercultural skills and capacity to work in a cross-functional global team. The role might require international travel.

About us

Getinge is on an exciting transformation journey constantly looking for new ways to innovate together with our customers to meet the healthcare challenges of the future. We are committed to diversity, equity and inclusion and to sustainability with a goal to be CO2 neutral by 2025. We believe in giving our employees the flexibility they need and make every effort to foster a learning culture that supports their personal development and creativity. Our passionate people hold our brand promise ‘Passion for Life’ close to heart. 

If you share our passion and believe that saving lives is the greatest job in the world, then we look forward to receiving your application and resume. We hope you will join us on our journey to become the world’s most respected and trusted Medtech company.

Getinge is an equal opportunity employer. Getinge will, at all times, will comply with all applicable human rights and other legislation when considering all qualified applicants for employment. Accommodations are available upon request for candidates taking part in all aspects of the selection process. 

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