Client Relationship Manager, IPMI
1 month ago
Description:
Mercer is seeking candidates for the following position based in our Singapore office:
Client Relationship Manager, IPMI
What can you expect?
Make a significant impact: As a Client Relationship Manager in our IPMI (International Private Medical Insurance) Team, you will play a crucial role in preparing and implementing business plans and goals. Your contributions will directly influence the success and growth of our company. Marketable opportunity: This position offers a unique opportunity to build long-term relationships with key client decision makers and actively monitor changes within client organizations. You will have the chance to preserve and protect the Company's relationship with clients, making this role highly marketable and influential.What is in it for you?
Professional growth: Joining our team will provide you with ample opportunities for professional development and career advancement. You will have access to ongoing training programs, mentorship, and challenging projects that will help you expand your skill set and reach your full potential. Collaborative work environment: We foster a collaborative and inclusive work culture where teamwork and open communication are highly valued. You will have the chance to collaborate with talented professionals from diverse backgrounds, fostering a rich learning experience and promoting personal growth. Competitive compensation and benefits: We offer a competitive salary package along with a comprehensive benefits package that includes health insurance, retirement plans, and various employee perks.We will count on you to:
Prepare and implement business plans and goals. Build long-term relationships with key client decision makers and monitor changes within client organizations. Manage all aspects of account management and service delivery to clients, ensuring client needs are met in line with agreed service standards. Recognize and document revenue generation, growth, and other opportunities by actively developing additional business from existing portfolios and other sources. Identify and document successful account retention and defense strategies to ensure business is retained. Maintain awareness of potentially complicated claim-related matters and assist claims personnel in negotiating equitable claim settlements on behalf of clients. Develop meaningful working relationships with insurers through regular contact and liaison to better serve clients. Possess a thorough understanding of all major classes of insurance offered by the Company and stay updated on new technical and product developments to better advise professional colleagues and clients.What you need to have:
Diploma/Degree in a relevant field. 3-5 years of experience in Insurance Sales, Business Development, or Client Relationship Management. Relevant insurance certifications such as M5, M9, HI, PGI, ComGI, BCP.What makes you stand out:
Knowledge and experience in IPMI (International Private Medical Insurance). Adaptable and fast learner, able to quickly grasp new concepts and industry developments.-
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