Senior / Guest Service Assistant (Oasia Hotel Downtown)

Guest Services Manager Apply now Position: Guest Services Manager (Full time #538810) Property / Office: Mandarin Oriental, Singapore Location: Singapore Responsibilities:  Attend to guest's requests and complaints Coordinate with Front Office and Guest Services on VIP arrivals, walk-ins, groups and guests with special requests ...

Job Expectations Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries. Understanding the guests’ preferences to ensure that services offered meet their needs. Stay well-informed about the hotel...

Hotel Services Executive (Club Lounge) Apply now Position: Hotel Services Executive (Club Lounge) (Full time #534855) Property / Office: Mandarin Oriental, Singapore Location: Singapore Job Responsibilities: Maintain operational standards to achieve efficiency, productivity and maximum guest comfort and satisfaction in the club lounge.  ...

Job Expectations Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries. Understanding the guests’ preferences to ensure that services offered meet their needs. Stay well-informed about the hotel...

Job Expectations Create positive and memorable guests’ experiences within the hotel lobby and reception area. Collaborate closely with the Assistant Manager to provide courteous and efficient services to guests. Responsively and tactfully address guest complaints, requests, and enquiries. Maintains comprehensive and accurate knowledge of...

Responsibilities Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems, handle guest...

Responsibilities: Primary liaison between guests and The Standard, Singapore. Participate in New Hire Orientation. Review today, next day arrivals (three days on the weekends), and all departures to research guest information and update guest profiles in Opera system. Communicate with Reservations, Housekeeping team any arriving, in house, or departed...

Responsibilities Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests. Provide courteous and efficient service to all hotel guests. Ensure that all telephone calls are handled promptly. Be familiar with all room types and rates in the hotel and their availability status; so as to...

Job Expectations Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests. Provide courteous and efficient service to all hotel guests. Ensure that all telephone calls are handled promptly. Be familiar with all room types and rates in the hotel and their availability status; so as to...

Responsibilities Responsible for the full spectrum of marketing communications support for the assigned properties - Oasia Hotel Downtown, Oasia Hotel Novena, The Clan Hotel & AMOY Hotel. Provide strategic direction and execution of all communication materials, both offline and online as required for the assigned properties. Ensure...

Responsibilities Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems, handle guest...

Responsibilities Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems, handle guest...

Responsibilities Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems, handle guest...

Responsibilities Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems, handle guest...

Responsibilities Day-to-day sales activities include telemarketing, sales calls,hotel visits, entertainment, virtual presentations etc. Be familiar and effective in the sales process: create rapport, ask open questions, follow-up, anticipate and manage expectations, advise conflicts, overcome objections, closing and obtain post-feedback Acquire...

Job DescriptionAll basic duties of a Guest Services Agent; check in, check out, guests’ inquiries.Maintain appropriate standards of conduct, dress, hygiene, uniform, appearance and posture throughout the departmentEffective supervision of all guest arrivals and departures, ensuring that room allocations and check in/check out processes follow set...

JOB SCOPE The role of the Senior Security Officer/Security Officer is to maintain the safety and security levels of all hotel guests, customers, employees and service vendors. JOB RESPONSIBILITIES Conduct random checks on goods and staff entering/leaving the hotel premises. Perform CCTV surveillance and hotel patrolling duties, reports suspicious/unusual...

Responsibilities 1. Follow proper payroll and uniform procedures. 2. Review basic banquet event orders and follow up on all special requests. 3. Complete opening and closing side work as assigned and have all tables set according to standards. 4. Greet guests at the entrance and seats them. 5. Answer the telephones according to hotel’s standards....

JOB SUMMARY DUTIES AND RESPONSIBILITIES Register hotel guest into the system with emphasis on fulfilling guest request, following necessary handling instructions and to establish credit policies and procedures Select and block rooms for arriving guest in taking into consideration special request, pre register VIPS, individuals or groups  Work closely with...

Responsibilities Offer courteous and prompt service to guests, addressing complaints, requests and inquiries tactfully. Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures. Initiate contact with guests through courtesy calls and provide assistance when needed. Ensure efficient and courteous...