Senior/ Duty Manager

6 months ago


Singapur, Singapore Far East Organization Full time

Responsibilities

Direct and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments Responsible for the proper, efficient and profitable functioning of the hotel  Ensure guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy Asisst in checking in/out of guests. Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort them to their rooms Check logbook for messages and follow-up actions upon commencement of shift. Check housekeeping discrepancy report; report any variance and take corrective actions Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue

Requirements

Diploma in any field, preferrably in Hospitality At least 4 years of experience in a similar capacity in hospitality industry Team player with positive attitude, enthusiasm and initiative Knowledge in Opera System  Ability to lead team and drive results

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