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Senior Manager, Key Account Management

5 months ago

Singapur, Singapore foodpanda Full time
Job Description

We’re looking for a highly driven and motivated Senior Manager, Key Account Management for our Marketplace team in Singapore. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this is the place for you The ideal candidate will have a track record as a significant individual contributor – comfortable working independently, whilst working closely with the management team.

This role will be based in Singapore and will report to the Lead, Account Management.

Responsibilities:

  • Manage and expand relationships with existing clients and proactively identify further new business opportunities
  • Achieve and exceed on weekly and monthly KPIs
  • Maintain and grow the revenue and gross profit of each account
  • Keep the platform fresh by implementing creative marketing initiatives
  • Construct and negotiate commercial offers which meet expectations of foodpanda, business partners and customers
  • Work with internal support functions to ensure that every deal that goes live on the platform meets quality standards
  • Strong knowledge of all aspects of the foodpanda business model and the online food ordering market
  • Use and create management reports to assess performance of vendors
  • Prepare weekly/monthly financial & performance reports for internal and external review

Qualifications

  • 2+ years’ experience within an Account Management role preferable
  • Proven track record of Account Management or Territory Sales with B2B sales experience, preferably in eCommerce for FMCG brands
  • Excellent communication skills, must have a consultative sales approach and be a strong persuader and influencer
  • Strong relationship builder, has a positive attitude and is a team player
  • Highly driven, self-motivated, target oriented, resilient and tenacious
  • Customer focused, enjoys working autonomously, hits the ground running and demonstrates a willingness to learn
  • Strong analytical skills, makes well judged decisions, good numeracy, pays strong attention to detail, is a strong problem solver, demonstrates good commercial awareness and thinks outside the box to generate new ideas
  • Has a flexible approach, thrives under pressure and enjoys working in a fast paced environment
  • Highly organised and plans and prioritizes work effectively


Additional Information

  • A dynamic and challenging working environment with a steep learning curve
  • Responsibility from day one in the leading food delivery company in the world
  • The opportunity to be part of a happy, high functioning and smart team
  • Periodic fun, engaging company events & team activities
  • A company committed to developing you personally and professionally.
  • A vibrant and international team with diverse backgrounds from all over the world
  • A culture that empowers you to take full ownership of your work and career

Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.