Senior Account Support Executive
6 months ago
At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.
Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards .
Make an Impact by:
To support the Account Managers and Directors (Sales Team) in managing the accounts assigned, handling customers’ enquiries, escalations, and sales activities. To understand and identify customer’s needs for quotation generation and order raising. Support Sales Team in order raising, billing and customer reporting. To understand and appreciate Singtel product and service offerings to provide better services and advice to customers. To understand and help to improve internal processes to support the Sales Team in streamlining and improving the processes. To achieve high customer satisfaction. To play a key ambassador role for Singtel. To meet financial KPI. Independent, self-starter and strong strive.Skills for Success:
Diploma and above with 2 or more years in sales support experience. ICT / telco knowledge preferred. Self-driven, and energetic. Resourceful and creative. Able to self-motivate. Able to communicate and collaborate. Able to project strong, positive image of self and Company. Able to build good customer relationships at all levels.Your Career Growth Starts Here. Apply Now
We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.
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