Senior Strategic Account Manager

2 months ago

Singapur, Singapore Element Solutions Inc Full time
Business Overview

MACDERMID ALPHA ELECTRONIC SOLUTIONS

MacDermid Alpha is a business unit of Element Solutions Inc (NYSE: ESI). Element Solutions Inc is a leading specialty chemicals company whose businesses supply a broad range of solutions that enhance the products people use every day.

Through the innovation of specialty chemicals and materials under our Alpha, Compugraphics, Electrolube, Kester, and MacDermid Enthone brands, MacDermid Alpha Electronics Solutions provides solutions that power electronics interconnection. We serve all global regions and every step of device manufacturing within each segment of the electronics supply chain. The experts in our Semiconductor Solutions, Circuitry Solutions, and Assembly Solutions divisions collaborate in design, implementation, and technical service to ensure success for our partner clients. Our solutions enable our customers’ manufacture of extraordinary electronic devices at high productivity and reduced cycle time.

SEMICONDUCTOR & ASSEMBLY SOLUTIONS (SAS)

As a global supplier to the semiconductor industry, we provide advanced copper interconnects, die attachment, wafer bump processes, solder technologies, fluxes, cleaners, and other attachment materials for the integrated circuit fabrication, semiconductor packaging, and electronic assembly industries. Our products touch nearly every facet of modern life and enable smart devices, phones, computers, electric vehicles, and more to function properly. SAS consists of three distinct business units (Circuit Board Assembly, Semiconductor Assembly, and Wafer Level Packaging) which are positioned to meet our customers’ ever-changing needs. We operate globally, employ over 2,500 employees, and represent a $1.2BN (and growing) business.

Job Purpose

The candidate will be responsible for driving the development and growth for MacDermid Alpha’s SAS business at several Strategic Accounts, OEM’s and OSAT’s. Besides being personally responsible on or more accounts, part of the job involves the creation and execution of the strategic account plans in close collaboration with Business Unites, Senior Management and other regions. The candidate effortlessly manages stakeholders across the organization and can work with and mobilizes others in the execution of the plans. A natural leader and role model strategic account manager that encourages and enjoys structure and who feels responsible to mentor, guide and support his team and others in the organization to be successful.

Job Responsibilities
  • Takes the lead in the strategic global account planning process for assigned accounts/segments with performance objectives, financial targets, and critical milestones for multiple years using strategic account plans
  • Develops, and executes on, together with senior management and other regions a global strategy to leverage key OEM’s and OSAT’s down to execution and contributes to strategic business decisions.
  • Meets year-over-year assigned revenue and margin targets for profitable sales volume growth and strategic objectives in assigned accounts.
  • Establishes productive, professional relationships with key personnel and management in assigned customer accounts.
  • Coordinates the involvement of company personnel, including support, service, and management resources, to meet account performance objectives and customers’ expectations.
  • Leads solution development and value creation efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
  • Takes personal responsibility for senior level customer communication including key negotiations and contracts.
  • Encourages global collaboration between team members, adjacent departments, and business units.
  • Is an example for others, continuously displays role model account management skills and behaviors in detail and execution e.g. negotiation, customer engagement, expectation management
  • Provides the team the environment, guidance and motivation to be successful, taking a pro-active approach in advancing the team and each individual.
Requirements & Qualifications
  • At minimum bachelor’s degree or equivalent in engineering is required; an advanced degree or additional education including on the job is preferred.
  • This person has at least 10 years working experience, with at least 3-5 years of strategic account management and has demonstrated success of consistently achieving account growth and retention targets within named strategic accounts. 
  • Have an established network and relationships in the industry and at top semiconductor OEM’s and OSAT’s. Positive assertive with exceptional relationship and networking skills, executive presence and politically savvy to expand relationships to upper and senior-level management within our customers
  • Experience with leading teams and strong business acumen with excellent global account management, organization, stakeholder- and management skills and the ability to mobilize and motivate others including indirect team members
  • Successful track record selling in a solution-oriented, products and services, long-term contract model. 
  • Excellent verbal and written communication skills in English and Mandarin
  • Experienced in working in a virtual environment and a willingness to travel up to 70%
Skills
  • Detail-oriented and highly skilled at the Microsoft Office and working with Customer Relationship Management (CRM) tools such as Salesforce.com on a daily basis
  • Proven experience using the following Sales Methodologies is a major plus: RADAR from The Complex Sale, Strategic Selling, Target Account Selling, SPIN Selling, Solution Selling, etc
Supervisory Responsibilities

Team size (no. of subordinates): 4 to 5

Relevant Industries Electronics EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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