Director, Business Engagement Asia Pacific

Johnson & Johnson (J&J) Global Services (GS) is recruiting for a **DIRECTOR, Asia Pacific BUSINESS ENGAGEMENT**, located in AP (Manila preferred but open to other country locations).

GS supports the entire businesses of J&J, performing select functional work in a consistent manner across regions and sectors using simplified, standardized end-to-end processes and state-of-the-art technology. The team's vision to “Unlock limitless value with the most advanced business services.” The mission of GS is to “Be a trusted partner crafting game-changing solutions for Johnson & Johnson.” There are 4500 employees in Human Resources, Finance and Procurement who work for GS in key service centers located in Manila, Suzhou, Prague, Bogota and Tampa, as well as in local country-based hubs.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The Director - AP Business Engagement will own the overarching business engagement & messaging strategy for GS programs, services and capabilities with key Cross-Sector/Cross-Functional Senior Leaders and Stakeholders within the region. They will serve as the key liaison for integrating and consolidating key stakeholder insights, feedback, priorities, challenges and opportunities to influence GS strategies, capabilities, portfolio and program to maximize employee experience, functional excellence and efficiencies.

They will be responsible for ensuring transparency of key GS strategies, performance and programs to senior business partners/leaders in a timely manner to maximize success and solicit support/sponsorship. They will liaise & build relations with all appropriate stakeholders and key leads in various programs to ensure engagement strategy is consistent across all channels. They lead the execution of a business readiness framework, to provide the right level of confidence and assurance around deployment and minimizing business interruption, building on lessons learned, risk appetite across the stakeholders.

In this role, you are instrumental in providing highly reliable, high quality data & analytics solutions for our organization. Beginning with defining problems, identifying data sources, then crafting definition, design and implementation of data acquisition. We seek a creative problem solver who collaborates with business partners to bring forth new insights, challenges the status quo, and delivers innovation to enable our business through the effective use of technology.

This leader will partner with regional GS leaders and cross-sector/cross-functional stakeholders/leaders to establish appropriate governance forums and multi-level advisory groups to help drive visibility and connection across stakeholders/functions/markets, solicit feedback, enable success of GS initiatives and remove roadblocks. They also play a key role in leading and/or supporting the strategic change management/communications initiatives, major transformations, portfolio efforts, new opportunities, strategy development/execution and business reviews.

This role will also ensure brand integrity by leading efforts across HR, Procurement and Finance shared services within the GS by (1) utilizing novel marketing communications approaches to articulate the value proposition of GS across J&J sectors/functions and employees and (2) building our brand in partnership with GS Change & Communications team. You will also support innovation through the identification of unmet customer needs through collaboration with internal partners to drive value improvement opportunities and add new value into our strategies. Additional responsibilities may include new service launch support to track and communicate value generated; collaboration with key customers and key opinion leaders to ensure general sentiments are captured and communicated accurately; development and implementation of comprehensive marketing communication programs; assessing and ensuring appropriate messaging of new GS services; assessing the need for and driving the development of new case-studies / value generated stories.

The position will report into the Senior Director, Global Business Engagement.

**Key Responsibilities**:

- Lead the overarching business engagement & messaging strategy for GS service/programs/capabilities with key Cross-Sector/Cross-Functional Senior Leaders and Stakeholders within their region.
- Lead the “Power our Partnership” pillar for the AP region and share best practices with other regional Business Engagement teammates to advance impact of GS.

Work collaboratively with GS PMO/Strategy/Service Enablement & Experience, Service Delivery, and Strategic Support and GS Leadership to align strategically and ensure that Global