Sales Manager
1 week ago
1 year exp
**Roles & Responsibilities**
If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.
We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.
With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.
**Job Details (Here’s what you can expect)**
- You get to work in the Headquarters overseeing 23 hotels in Singapore
- 5 days’ work week
- Attractive incentive and bonus
**Responsibilities**:
- Assist in building and maintaining contact with all clients and ensure a high level of client satisfaction
- Handle escalated guests' and/or customers' enquiries and requests
- Develop new accounts while maintaining the current accounts
- Identify opportunities for value added services to increase sales profitability and anticipate client needs.
- Guide, support and drive sales productivity by following a system of weekly and monthly action plans which are reviewed by the Head of Sales & Marketing
- Identify business trends and marketing opportunities for sales that can improve company performance.
- Continuously seek opportunities for business & acquisitions within the portfolio
- Prepare specific periodical reports and ad hoc reports as may be required
- Communicate customer feedback on our services and facilities to Heads of Departments when appropriate
- Research competitor information and updates
- Attend tradeshows and participate in industry or customer events to network and promote the Hotel Brands under the Company
**Requirements**:
- At least 2-3 years of sales experience in the Hospitality Industry
- Good communication and relationship building skills
- Able to work well under pressure and meet deadlines
- Ethical and professional in dealing with others
- Self-motivated with the ability to generate and follow through on leads to develop into bookings and revenue
GPHL is the owner of one of the largest Singapore-owned hotel chains and has been providing quality, affordable accommodation in strategic city and city-fringe locations, building a strong reputation with local and regional travellers.
In 2019, GPHL rebranded 13 of its hotels to the ibis budget brand after inking a franchise partnership with Accor. GPHL currently operates 23 hotels in Singapore; 13 ibis budget hotels, 2 Parc Sovereign hotels and 8 Fragrance hotels. The 2 Parc Sovereign hotels will be rebranded to Mercure and ibis Styles in future.
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