Patient Service Associate

9 hours ago


Singapore NTUC Health Full time

COMPANY DESCRIPTION

**NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic

DESIGNATION : Patient Service Associate (Family Medicine Clinic)

RESPONSIBILITIES

The Patient Service Associate will provide administrative support to clinic and ensure a smooth flow in the clinic operations.
- Perform counter duties including registration, appointment scheduling, payment collection and dispensing of medication
- Attend to walk in and call in patients’ enquiries
- Manage patients’ feedback and enquiries
- Perform service recovery
- Prepare patients’ records and documentation pre
- and post
- consultation and procedures
- Provide post-consultation instructions where necessary
- Maintain inventory of office supplies, stationery for clinic
- Perform any duties as assigned

QUALIFICATIONS
- Minimum secondary education- Minimally‌ ‌1‌ ‌year‌ ‌of‌ ‌experience‌ ‌working‌ ‌in‌ ‌outpatient‌ ‌setting‌ ‌preferred‌- Customer service oriented
- Conversant in basic computer skills
- Good interpersonal and communication skills
- Cheerful and pleasant personality
- Able to commit to 5.5 day work week - Mon-Fri (full day), Sat (half day)

OTHER INFORMATION

Location: Serangoon



  • Singapore National Cancer Centre Singapore Pte Ltd Full time

    About Us The National Cancer Centre Singapore (NCCS) is a leading national and regional tertiary cancer centre, attending to the majority of cancer cases in Singapore's public healthcare sector. We offer world class oncology care by having the best talent, doing robust clinical and translational research and leading education efforts to improve cancer...


  • Singapore CENTRE FOR ADVANCED REHABILITATION (CARE) PTE. LTD. Full time

    **Summary** Reporting to the Centre Manager, the Patient Service Associate forms the core unit in providing support to the clinic day-to-day operations, both logístical and administrative. Responsibilities of a Patient Service Associate, but not limited to are as listed. **Duties & Responsibilities** - To perform reception duties including answering...


  • Singapore NHG Population Health Full time

    Join to apply for the Patient Service Associate role at NHG Population Health . Keen to provide quality customer service to patients and support services at various service touch points in a polyclinic? As the polyclinic's service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolve their...


  • Singapore PEOPLEHUB (PTE. LTD.) Full time

    **Patient Service Associate**: **Admissions & Service Centre, Established Local Hospital**: - 2-Year Contract | Office Hours (Shift in Future) _ **About the Role**: Our client is looking for a **Patient Service Associate**to be the frontline of their Admissions & Service Centre, helping patients with registration, admissions, and financial counseling....


  • Singapore National Skin Centre Full time

    -Family Group: Ancillary As a Patient Service Associate, you will be expected to deliver friendly, efficient customer serviec and create a warm and welcoming atmosphere for all of internal and external customer / patients witht he key aim of providing excellent patient care. **MAJOR DUTIES AND RESPONSIBILITIES** - Assists to oversee the smooth and...


  • Singapore NTUC Health Full time

    COMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the...


  • Singapore QUANTUMSYS TECHNOLOGIES PTE. LTD. Full time

    As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction. **Duties & Responsibilities** - Ensure clinic’s operational readiness - Register patients and book...


  • Singapore Jurong Community Hospital Full time

    Perform ward counter operations and create a positive service experience for patients and their visitors - Schedule discharge appointments for patients who require follow-up in JurongHealth Campus and/or external institutions - Perform financial counselling with patients or their family member(s) - Assist to follow up on patients’ financial documents...


  • Singapore QUANTUMSYS TECHNOLOGIES PTE. LTD. Full time

    As a Senior/ Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction. **Responsibilities**: - Ensure overall décor and cleanliness in the clinic, and that daily...


  • Singapore National Healthcare Group Full time

    Overview Join us as a Patient Service Associate (PSA) at our Precision and Preventive Health Centre (PPHC) @ AMKSC, where you'll play a vital role in delivering exceptional healthcare experiences. In this dynamic position, you'll be the first point of contact for our patients, managing appointments, handling registrations, and ensuring smooth patient flow...