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Patient Service Associate

2 weeks ago

Singapore National Skin Centre Full time

-Family Group: Ancillary

As a Patient Service Associate, you will be expected to deliver friendly, efficient customer serviec and create a warm and welcoming atmosphere for all of internal and external customer / patients witht he key aim of providing excellent patient care.

**MAJOR DUTIES AND RESPONSIBILITIES**
- Assists to oversee the smooth and efficient running of the clinic counter
- Attends to patients' enquiries, provide directions and assist with clarifications
- Assists in registration and billing of patients accurately
- Makes appointments for follow-up patients
- Assist with doctors' requests
- Performs other duties as assigned by the Asst / Clinic Operations Executive

**Job Requirements**
- GCE 'N' Level and above
- At least 1 year of direct frontline customers' service experience
- Proficient in Microsoft Office