
Patient Service Associate
2 days ago
Perform ward counter operations and create a positive service experience for patients and their visitors
- Schedule discharge appointments for patients who require follow-up in JurongHealth Campus and/or external institutions
- Perform financial counselling with patients or their family member(s)
- Assist to follow up on patients’ financial documents associated with their inpatient stay
- Assist in data collection for statistical and operational purposes
- Participate in Process Improvement Projects
- Adhere to the organisation and department’s house rules, grooming standard and telephone etiquette
- Support Emergency Planning activities e.g. Civil Emergency, Pandemic Outbreak
- Undertake other duties when assigned
- Able to perform tasks in a fast paced environment
**Job Requirements**
- Minimum GCE 'N' Levels with 3-5 years of frontline service experience
- Previous experience in a healthcare setting or customer oriented environment will be an advantage
- Good communication and interpersonal skills
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