Patient Service Associate

2 weeks ago


Singapore National Healthcare Group Full time

Overview Join us as a Patient Service Associate (PSA) at our Precision and Preventive Health Centre (PPHC) @ AMKSC, where you'll play a vital role in delivering exceptional healthcare experiences. In this dynamic position, you'll be the first point of contact for our patients, managing appointments, handling registrations, and ensuring smooth patient flow throughout their visit. Your responsibilities will include both front-counter operations and consultation room support, where you'll assist healthcare providers by performing basic clinical tasks such as taking vital signs and providing translation services when needed. Responsibilities Manage appointments and registrations; ensure smooth patient flow throughout visits. Handle front-counter operations and provide support in the consultation rooms. Assist healthcare providers with basic clinical tasks such as taking vital signs. Provide translation services when needed. Qualifications Basic diploma; detail-oriented with strong interpersonal skills. Experience in healthcare administration is advantageous. Proficiency in NGEMR, National Billing System, and Microsoft Office applications is essential. Excellent communication skills in English and your mother tongue; comfortable interacting with diverse groups of patients and healthcare professionals. Passionate about patient care; strong organisational abilities; comfortable handling administrative tasks including billing and record management. Weekend work may occasionally be required. Benefits and Development Join our dedicated team and contribute to improving community healthcare while developing your career in healthcare administration. We offer opportunities for continuous learning and professional development in a supportive environment. #J-18808-Ljbffr



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