Customer Support Intern

1 week ago

Singapore SENNHEISER ELECTRONIC ASIA PTE LTD Full time

**About the Role**

We are looking for a proactive and detail-oriented **Customer Support Intern**to join our Singapore team. This internship provides an excellent opportunity to gain hands-on experience in customer service operations, order management, and administrative coordination in a collaborative and fast-paced environment.

**Key Responsibilities**
- Assist in the accurate and timely entry of sales orders into the system
- Liaise with the Sales team to ensure order details are complete and correct
- Maintain a systematic filing system for sales orders and customer-related documentation
- Provide support in responding to customer inquiries via Zendesk, ensuring timely and accurate communication
- Provide administrative support for department projects and process improvements
- Help manage demo stock inventory and ensure accurate tracking
- Support year-end audit by collating and organising required documentation
- Contribute to other administrative and support tasks as assigned

**Requirements**:

- Currently pursuing a diploma or degree in **Supply Chain, Logistics, Business**, or a related field
- Proficient in **Microsoft Office**, especially **Excel**:

- Detail-oriented, organised, and able to manage multiple tasks
- Strong communication and interpersonal skills

**What You’ll Gain**
- Practical experience in customer service and sales operations
- Insight into back-end processes supporting customer satisfaction and retention
- Exposure to cross-functional collaboration with Sales, Logistics, and Finance
- Mentorship from experienced professionals in a global brand environment

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