IT Customer Support Intern

2 weeks ago

Singapore FOMO PAY PTE LTD Full time $9,600 - $12,000 per year

Company

FOMO Pay Pte Ltd

Designation

IT Customer Support Intern

Date Listed

02 Jul 2025

Job Type

Entry Level / Junior Executive

Free/ProjIntern/TS

Job Period

Immediate Start, For At Least 3 Months

Profession

Customer Service / Communications

Industry

Finance

Location Name

Singapore

Allowance / Remuneration

$800 - 1,000 monthly

Company Profile

About FOMO Pay

Founded in 2015, FOMO Pay is a Major Payment Institution licensed in Singapore, Hong Kong and the United Arab Emirates (UAE). The firm has become a leading one-stop digital payment, digital banking, and digital asset solution provider. It is currently building Asia's fully licensed financial platform, helping institutions and businesses connect between traditional and next-generation financial services. The firm offers its three flagship products:

  • FOMO Payment – One-stop digital payment solution for merchants, corporates and financial institutions
  • FOMO iBank – Facilitate businesses' everyday requirements for transactional banking needs
  • FOMO Treasury – One-stop digital asset services provider bridging Web 2.0 & Web 3.0

Visit for more information.

Join and Grow with us

At FOMO Pay, we are dedicated to pushing the boundaries of what is possible in digital payment and global banking solutions. We are seeking forward-thinking individuals who share our passion for innovation and are eager to be at the forefront of industry disruption. In our transformation journey, you will have the opportunity to work alongside visionary leaders who have an exceptional track record of shaping the future of digital payments and global banking technologies. We also believe in unlocking the potential in every individual - we offer an inclusive, supportive, and continuous learning culture where everyone can grow to be their best selves and advance in their personal and professional goals. Join our team and be a part of an exciting evolution in the industry.

Job Description

Key Responsibilities:

  • Assist merchants in resolving issues related to products or services provided
  • Maintain regular communication with merchants to gather feedback on product or service quality
  • Supervise all post-sales services offered to merchants
  • Develop and optimize processes, tools, and systems for support and service
  • Demonstrate an in-depth understanding of products, functions, features, and benefits
  • Uphold quality control by establishing and maintaining technical operations standards
  • Collaborate with IT colleagues to provide technical support and assistance

Requirements:

  • Diploma or Degree in Engineering, or possess relevant technical experience
  • Ability to converse well in English and Chinese to liaise with English and Chinese-speaking merchants
  • Strong follow-up capabilities to ensure seamless customer support
  • Responsible and proactive in all tasks undertaken
  • Ability to multi-task and work effectively and efficiently in a fast-paced environment

Application Instructions

Please apply for this position by submitting your CV to

Kindly note that only shortlisted candidates will be notified.

Apply for this position

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