Customer Support Intern
2 weeks ago
About the Role
We are looking for a proactive and detail-oriented Customer Support Intern to join our Singapore team. This internship provides an excellent opportunity to gain hands-on experience in customer service operations, order management, and administrative coordination in a collaborative and fast-paced environment.
Key Responsibilities
- Assist in the accurate and timely entry of sales orders into the system
 - Liaise with the Sales team to ensure order details are complete and correct
 - Maintain a systematic filing system for sales orders and customer-related documentation
 - Provide support in responding to customer inquiries via Zendesk, ensuring timely and accurate communication
 - Provide administrative support for department projects and process improvements
 - Help manage demo stock inventory and ensure accurate tracking
 - Support year-end audit by collating and organising required documentation
 - Contribute to other administrative and support tasks as assigned
 
Requirements
- Currently pursuing a diploma or degree in Supply Chain, Logistics, Business , or a related field
 - Proficient in Microsoft Office , especially Excel
 - Detail-oriented, organised, and able to manage multiple tasks
 - Strong communication and interpersonal skills
 
What You'll Gain
- Practical experience in customer service and sales operations
 - Insight into back-end processes supporting customer satisfaction and retention
 - Exposure to cross-functional collaboration with Sales, Logistics, and Finance
 - Mentorship from experienced professionals in a global brand environment
 
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