CRM Executive

5 days ago


Singapore HR AFFILIATES Full time

Support customer engagement programmes, brand campaigns and communications

Plan and execute CRM strategies/ campaigns

Personalisation of customer segments and creative dynamic content. Customer engagement and manage customer lifecycle

Track, analyse and report the effectiveness of these campaigns to retain existing customers, increasing brand loyalty, and expanding the company’s brand value

Grow customer databases and customer retention through benefits and services

**Job Requirements**:
Diploma/ Degree in Business, Sales and Marketing or equivalent, with at least 4 years of relevant working experience. Experienced in managing customer loyalty program

Experience managing CRM campaigns/ projects

Experienced in using CRM and analytical systems

Good communication and presentation skills as need to collaborate with with stakeholders in briefings or presentations

Able to manage multiple work streams simultaneously and manage competing priorities.

**HR Affiliates; EA No**: 10C3060; ROC No: 53164100K


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