Air Export Customer Service Coordinator

**Job Scope** - Attend to customers’ inquiry - Prepare and process Air Export booking request - Arrange for collection of cargo at customers’ premise - Provide booking confirmation and flight details to customers - Mange customers’ expectations and complaints - Correspond with overseas offices on shipment status and inquiries - Verify invoices from...

**Job Scope** - Attend to customers’ inquiry - Prepare and process Air Export booking request - Arrange for collection of cargo at customers’ premise - Provide booking confirmation and flight details to customers - Mange customers’ expectations and complaints - Verify invoices from vendor - Prepare customers’ report - Monitor closely on assigned...

**Job Scope** - Reporting to the Export Manager - Responsible for overall customer service excellence - Ensure day to day Customer Service activities conform to SOP - Continuous process improvement and/or innovation - Minimum 2 - 3 years relevant working experience in similar industry - Develop and/or participate in intervention strategies to mitigate gaps...

Minimum 2 - 3 years relevant working experience in similar industry - Develop and/or participate in intervention strategies to mitigate gaps in delivery of logistics services - Put in a mitigation plan whenever necessary - Support internal and external stakeholders on customer attraction and retention strategy - Participate in solutions that address...

**Job Scope** - Promotion and marketing of export sea-freight services - Visits and services customers - Ensure customer’s satisfaction and on quality of service - Attend to sales enquiries and customers’ complaints - Liaise closely with export operations staff & update customers on the status of export shipments - Prepares shipment Sales Department /...

**Import / Export Shipping Coordinator** **Job Description**: - Oversees daily consolidation operations - Liaise with customer on operation issues. - Export consolidation planning - Import and export consolidation documents & liaising with overseas agent - Responding customer queries. - Verify Overseas & Contractors' invoices - Invoice billing - Rates...

**Job Scope** - Customer’s order and data processing on WMS (warehouse management system) - Verify operational documents with billing summaries to be sent to customers - Ensure that Customer Service operational documents properly - Liaise with operation team members to arrange any inbound / outbound activities within a set time line - Report irregularity...

**Marketing Coordinator Job Scopes**: - To ensure marketing collaterals such as product leaflets, packages pricelists, promotional leaflets/brochures and POPs are updated for print/reprint and available at all customer touchpoints such as showroom and dealers’ shops. - To maintain and update all online platforms such as companys websites, e-stores on...

This position is responsible for the preparation of operations documents, timely updates WMS and provide support in general logistics administrative functions. **Responsibilities** - Coordination and preparation of all necessary documentations - Order processing - Daily resource planning - Leading inbound and inventory functions - Liaison with trucking...

This position is responsible for the preparation of operations documents, timely updates WMS and provide support in general logistics administrative functions. **Responsibilities** - Coordination and preparation of all necessary documentations - Order processing - Daily resource planning - Leading inbound and inventory functions - Liaison with trucking...