
Customer Service Executive
4 days ago
Minimum 2 - 3 years relevant working experience in similar industry - Develop and/or participate in intervention strategies to mitigate gaps in delivery of logistics services - Put in a mitigation plan whenever necessary - Support internal and external stakeholders on customer attraction and retention strategy - Participate in solutions that address Customers concerns or business needs - Participate in discussion on operational policies, standards and procedures - Manage teams in the workplace Mon to Fri 8.30am to 5.30pm Sat 8.30am to 12.30am ( alternate Sat upon confirmation )
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Customer Service Executive
4 days ago
Anson Road, Singapore Flintex Consulting Pte Ltd Full time**Responsibilities**: - Making & receiving customer inquiry calls - Handling customer complaints - Collecting & analysing customer feedback - Responding to customer reviews - Support software training & software installation with customer - Intervention driver fatigue cases for commercial bus & SME companies - Assist in the retrieval of camera footage for...
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Customer Service Executive
4 days ago
Anson Road, Singapore Flintex Consulting Pte Ltd Full time**JOB DESCRIPTION**: - Delighting the Customer - Main communication window and support on Customer’s requests and feedback. - Prepare quotations and acknowledges customer’s orders - Prepare order entry forms and maintain all contract review records - Liaise with customer/vendor/ internal departments concerning the status of customer’s sample, projects...
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Customer Service Executive
4 days ago
Anson Road, Singapore Flintex Consulting Pte Ltd Full timeDiploma / GCE 'O' Level - Minimum 2 years relevant experience - Customer-Oriented Attitude - Applicants with Engineering background is an added advantage
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Customer Service Executive
4 days ago
Anson Road, Singapore Flintex Consulting Pte Ltd Full time**Job Scope** - Reporting to the Export Manager - Responsible for overall customer service excellence - Ensure day to day Customer Service activities conform to SOP - Continuous process improvement and/or innovation - Minimum 2 - 3 years relevant working experience in similar industry - Develop and/or participate in intervention strategies to mitigate gaps...
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Customer Service Manager
4 days ago
Anson Road, Singapore Flintex Consulting Pte Ltd Full time**Position Summary**: This role is responsible for overall customer service function in Asia. **Role and Responsibilities** - Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve departments sustainability and meet business needs. - Develop CS management...
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Warehouse Customer Service Officer
4 days ago
Anson Road, Singapore Flintex Consulting Pte Ltd Full time**Job Scope** - Customer’s order and data processing on WMS (warehouse management system) - Verify operational documents with billing summaries to be sent to customers - Ensure that Customer Service operational documents properly - Liaise with operation team members to arrange any inbound / outbound activities within a set time line - Report irregularity...
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Account & Client Servicing Executive
4 days ago
Anson Road, Singapore Flintex Consulting Pte Ltd Full timeTo directly influence sales, through client servicing and service recovery, and support sales/RM with administrative and operational duties. **Regular/Daily** - Review any “rejected” business/cases and salvage. - Follow up on any new accounts opened online to ensure completeness. - Liaise with Middle Office and Back Office, including Compliance, to find...
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Customer Care Consultant
4 days ago
Anson Road, Singapore Flintex Consulting Pte Ltd Full time**Responsibilities** - Provide professional customer care support on a 24x7 basis for general enquiry, billing support and technical troubleshooting. - Provide resolution related to all company’s services such as Mobile, Broadband, Digital Voice, TV and all other Value-Added Services (VASes) on a timely manner within Service Level Agreement from all...
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Customer Service Officer
4 days ago
Anson Road, Singapore Breakthrough and Grow Full time**About the Role** - Serve as the key point of contact for customers across our full range of products and services - Manage customer enquiries and outreach through phone and digital communication channels - Provide accurate, consistent, and timely information to customers - Follow up with customers to ensure their needs are met and feedback is addressed...
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Customer Technical Development Engineer
4 days ago
Anson Road, Singapore Flintex Consulting Pte Ltd Full time**Position overview** The Customer Technical Development (CTD) function is designed to provide strong technical expertise and value to our customers by leveraging the entire product portfolio, resources, and know-how of the GBU. We are looking for creative, curious self-starters and leaders interested in non-routine challenges to join the Technical...