Helpdesk Ops Support Executive

We are looking for an IT Helpdesk Support Executive to support the regional business operations. The incumbent will be working alongside with the various members in the IT Department to provide all aspects of helpdesk support to BELFOR (Asia) at HQ level and all regional offices. Actively agile and operational, the person shall come with practical hands-on...

**1. Team Leadership** - Supervise the helpdesk team (Level 1 and sometimes Level 2 support agents). - Allocate and prioritize incoming support tickets. - Provide coaching, mentoring, and performance feedback to helpdesk agents. - Manage scheduling, ensuring coverage for different shifts if needed. **2. Technical Support Oversight** - Ensure tickets are...

Job Description & Requirements a) Incident and Problem Management: (i) Application Support - Fault reporting: CCIS web case assignments and Tebs i-Track ticketing, BC Ticketing, HRiQ Ticketing, etc. - Making support request to issues related to Microsoft Office 365 platform. - Microsoft Office Apps Issues, e.g. OneDrive access issues, etc. - Escalation to L2...

**HelpDesk Support** - Perform basic Level 1 IT support and escalate issues related to systems, hardware or software issues to level 2 support when required. - Deliver personalized service over the telephone or digital platforms such as live chat to internal users on IT enquiries in an efficient manner - Ability to understand internal users needs and provide...

**Job Summary** As a Helpdesk Support Specialist, you will be responsible for ensuring the smooth operation of technical helpdesk services, handling complex incidents, and providing first-class support to our clients. This role involves working in shifts and ensuring the highest standards of customer service and technical problem resolution. **Key...

Job Description & RequirementsJob Designation : Help Desk Support officerWork Location: 51 Kee Sun Ave, Singapore 457056Work Days & Time: Monday to Friday AM to 6.00 PM ), Saturday : 08.30 AM to 1.00 PM ( Work from Home )Salary: $3150 / Per monthJob Descriptiona) Incident and Problem Management:(i) Application SupportInstall other 3-party applications upon...

**IT Helpdesk Support** Job Title: IT Helpdesk Support Work Location: South Area, Singapore **About the Job** **Primary Responsibilities**: 2. Identifying and diagnosing ICT issues, performing L1/L2 troubleshooting and guiding users on resolving them when necessary. 4. Perform equipment checks and maintenance, coordinating repairs or installment of new...

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a IT Helpdesk Specialist who is ready to join us in creating a...

**Location** - Singapore, Central Singapore**Job Type** - Permanent**Salary** - $2,500 - $4,000 Per Month**Date Posted** - 2 hours agoAdditional Details **Job ID** - 111356**Job Views** - 1Roles & Responsibilities - ** Position : IT Helpdesk Support - ALL WELCOME**: - ** Location : Robinson Road (Walking Distance Tanjong Pagar)**: - ** Working hours : 5 days...

**About Certis** We are a leading security services organisation. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thriving. We offer a broad range of...