Helpdesk Support Specialist

Full Time - Post Date: October 4, 2021 18350 As a Helpdesk Support Specialist, you will get to: - Monitor and observe system alerts or out of the normal system behaviours. - Perform consolidation of records for reporting for monitoring, analytics or audit purposes. - Perform post change system health checks to verify that the changes didn’t caused...

Global role, will be required some OT (will be compensated by OT pay or time off in lieu)As part of the Technical Helpdesk Team, you will provide in-house Helpdesk and Technical support to end users. You will also be involved in the installation, cabling and set-up of workstations, PCs and printers. Responsibilities Provide in-house helpdesk and technical...

Job Details Location: Town, MNC Work week: 5 days, 9am to 6pm Salary: up to $4,000Global role, OT required: will be compensated by OT pay or time off in lieu Overview As part of the Technical Helpdesk Team, you will provide in-house Helpdesk and Technical support to end users. You will also be involved in the installation, cabling and set-up of workstations,...

Location: Town, MNC • 5 days work week, 9am to 6pm • Salary: up to $4,000 • Global role, will be required some OT (will be compensated by OT pay or time off in lieu) As part of the Technical Helpdesk Team, you will provide in-house Helpdesk and Technical support to end users. You will also be involved in the installation, cabling and set-up of...

**HelpDesk Support** - Perform basic Level 1 IT support and escalate issues related to systems, hardware or software issues to level 2 support when required. - Deliver personalized service over the telephone or digital platforms such as live chat to internal users on IT enquiries in an efficient manner - Ability to understand internal users needs and provide...

2 years exp **Roles & Responsibilities** **The job scope includes**: - Provide Level 1 troubleshooting and support to users. - Track and manage closure for all feedbacks/queries and ensure proper closure. - Assist in data cleansing, upload and verifications in based on instructions/uploading templates. - Administer the returns from agencies for all...

As an IT Helpdesk Specialist, you will be acting as the “voice” of the company to deliver quality support and service to our client by troubleshooting and resolving their issues, and proactively understand and anticipate issues and requirements, ensure appropriate communication with the clients, and thus building good rapport with them. **Key...

Job Description & Requirements a) Incident and Problem Management: (i) Application Support - Fault reporting: CCIS web case assignments and Tebs i-Track ticketing, BC Ticketing, HRiQ Ticketing, etc. - Making support request to issues related to Microsoft Office 365 platform. - Microsoft Office Apps Issues, e.g. OneDrive access issues, etc. - Escalation to L2...

Reporting to the Desktop Operations Lead, this role sits in the Technology Solutions department and will provide proactive helpdesk and end user computing support to our business units in Asia. **Responsibilities**: - Log all service requests and incidents into the ticketing system - Measure and report on service delivery performance metrics including...

**Helpdesk Support Engineers for Level 1 Sharepoint!!*** Job Requirements: - IT helpdesk first-level & above support - Managing hotline and mailbox dedicated for Sharepoint issues - Logging of tickets for Sharepoint-related incidents into the ticketing system - Level 1 troubleshooting and support for Sharepoint-related issues (Identify the issue, register...