IT Helpdesk Support

We are looking for HelpDesk Support Engineer and your role is defined as below: **Role** - Monitor and observe system alerts or out of the normal system behaviours. - Perform consolidation of records for reporting for monitoring, analytics or audit purposes. - Perform post change system health checks to verify that the changes didn't caused undesirable...

**Helpdesk Ops Support (102)**: **Responsibilities**: - man the project mailbox - response/provide advise to users for issue raised - maintain and categorize incident logs in CRM - co-ordinate with Level 2 Support Team and ensure all incident are tracked and closed within SLA - compile weekly/monthly statistics for reporting **Requirements**: -...

**Helpdesk Ops Support Executive (102)**: **Responsibilities**: - Perform basic troubleshooting (gathering information, screenshots, referencing FAQs etc) - Escalate issues to the next level of support. - Follow up on raised tickets to closure. **Requirements**: Best Regards Wei Sian IT Consultancy & Services Pte Ltd

Our Client is an established company in Singapore, who is seeking to recruit an IT Helpdesk Support. **IT Helpdesk Support** **Job Requirements** - ITE/ Diploma in IT/ Engineering or any related field - Recent diploma graduates with good internship experience will be considered too - Excellent communication skills with high level of customer/ people...

**Helpdesk Ops Support Executive (102)**: **Responsibilities**: - man the project mailbox - response/provide advise to users for issue raised - maintain and categorize incident logs in CRM - co-ordinate with Level 2 Support Team and ensure all incident are tracked and closed within SLA - compile weekly/monthly statistics for reporting **Requirement**: -...

IT Helpdesk Support Jobs in Singapore – Join the Tech Team at Singtel IT Helpdesk Support Jobs in Singapore. Singapore is one of Asia's leading technology hubs, and companies across the country require skilled IT support to keep their systems running smoothly. Among the top employers in the tech sector is Singtel, Singapore's largest telecommunications...

IT Helpdesk Support Jobs in Singapore – Join the Tech Team at Singtel IT Helpdesk Support Jobs in Singapore. Singapore is one of Asia's leading technology hubs, and companies across the country require skilled IT support to keep their systems running smoothly. Among the top employers in the tech sector is Singtel, Singapore’s largest telecommunications...

Perform L1 Helpdesk Support work consisting of the following scope of work - Perform L1 investigation for problem report and provide resolution. - cRoute to L2 or other parties for issues that cannot be resolved by L1. - Coordinate with L2 and other teams for resolution. - Prepare and generate reports required for helpdesk reporting (eg. user login, number...

**Role Responsibilities**: - Monitor mailbox for incoming support requests and inquiries. - Perform simple triage of support tickets, categorizing and prioritizing them based on urgency and impact. - Perform verification checks after deployment of fixes or updates to ensure successful resolution of reported issues. - Monitor and observe system alerts or out...

**Beyond Secure.** **L1 Helpdesk Support**: **Location**: Singapore **Employment Type**: Full-Time **Start Date**: As soon as possible Are you someone who enjoys helping others and resolving basic IT issues? We are looking for a reliable and customer-oriented individual to join our team as an L1 Helpdesk Support. This role is ideal for someone with a...