Helpdesk Ops Support Executive

**Helpdesk Ops Support (102)**: **Responsibilities**: - man the project mailbox - response/provide advise to users for issue raised - maintain and categorize incident logs in CRM - co-ordinate with Level 2 Support Team and ensure all incident are tracked and closed within SLA - compile weekly/monthly statistics for reporting **Requirements**: -...

Global role, will be required some OT (will be compensated by OT pay or time off in lieu)As part of the Technical Helpdesk Team, you will provide in-house Helpdesk and Technical support to end users. You will also be involved in the installation, cabling and set-up of workstations, PCs and printers. Responsibilities Provide in-house helpdesk and technical...

1. Team Leadership Supervise the helpdesk team (Level 1 and sometimes Level 2 support agents). Allocate and prioritize incoming support tickets. Provide coaching, mentoring, and performance feedback to helpdesk agents. Manage scheduling, ensuring coverage for different shifts if needed. 2. Technical Support Oversight Ensure tickets are handled efficiently,...

Our Client is an established company in Singapore, who is seeking to recruit an IT Helpdesk Support. **IT Helpdesk Support** **Job Requirements** - ITE/ Diploma in IT/ Engineering or any related field - Recent diploma graduates with good internship experience will be considered too - Excellent communication skills with high level of customer/ people...

·Location: Town, MNC ·5 days work week, 9am to 6pm ·Salary: up to $4,000·Global role, will be required some OT (will be compensated by OT pay or time off in lieu)As part of the Technical Helpdesk Team, you will provide in-house Helpdesk and Technical support to end users. You will also be involved in the installation, cabling and set-up of workstations,...

Full Time - Post Date: October 4, 2021 18350 As a Helpdesk Support Specialist, you will get to: - Monitor and observe system alerts or out of the normal system behaviours. - Perform consolidation of records for reporting for monitoring, analytics or audit purposes. - Perform post change system health checks to verify that the changes didn’t caused...

Wanted to try out IT as your career, why not try out the entry level; IT helpdesk; where you get to experience 1st hand on IT be it network, server, security, EUD configuration. We are looking for a IT Helpdesk Technician: Location: Toa Payoh Starting Salary: S$2,400 - IT helpdesk first level support with basic IT skills - Basic experiences with IT...

The Desktop Engineers shall carry out the following scope of work. Helpdesk and desktop support for ICT Computing Devices Audio-Visual (AV) support Update of Windows Operating System patches, anti-virus definitions and other software patches Setup, installation, re-installation and disposal for ICT computing devices Equipment loan and IT-related...

**Job Purpose**: Provide support and techical assistance to end-user who are using company systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their IT related devices. - Providing technical assistance (remote access) to ERP systems, Matching systems and Reporting systems. - Providing technical...

$4K + AWS + VB + allowance 5 working days, Mon - Fri, normal office hours Location: East **Responsibilities** - Managed all helpdesk service request (Internal & External) - Provide remote support to do basic troubleshooting - Tabulation of service related data - Provide day-to-day technical support to end users and ensure the smooth running of computers,...