IT Helpdesk Executive

**Helpdesk Ops Support Executive (102)**: **Responsibilities**: - Perform basic troubleshooting (gathering information, screenshots, referencing FAQs etc) - Escalate issues to the next level of support. - Follow up on raised tickets to closure. **Requirements**: Best Regards Wei Sian IT Consultancy & Services Pte Ltd

**Helpdesk Ops Support Executive (102)**: **Responsibilities**: - man the project mailbox - response/provide advise to users for issue raised - maintain and categorize incident logs in CRM - co-ordinate with Level 2 Support Team and ensure all incident are tracked and closed within SLA - compile weekly/monthly statistics for reporting **Requirement**: -...

Service Helpdesk Agent – IT Firm IT Solution Singapore is currently looking to appoint a Service Helpdesk Agent to join their company IT team in Singapore office. IT Solution Pte Ltd aims to be the leading Singapore-based firm for corporate IT service that provides One-Stop Solution services for our clients. We are a young and dynamic company specializing...

Job Description Respond promptly to customer enquiries via email, phone, or ticketing system. Provide first-level technical or product support to users, escalating issues when necessary. Log and track all customer interactions in the helpdesk/ticketing system. Follow up to ensure customer issues are resolved satisfactorily and within service-level timelines....

We are looking for HelpDesk Support Engineer and your role is defined as below: **Role** - Monitor and observe system alerts or out of the normal system behaviours. - Perform consolidation of records for reporting for monitoring, analytics or audit purposes. - Perform post change system health checks to verify that the changes didn't caused undesirable...

An IT service provider in Singapore is seeking a Service Helpdesk Agent to enhance their customer support team. The role involves resolving customer inquiries, documenting issues, and coordinating service requests efficiently. Ideal candidates should possess a diploma and have relevant experience in customer service, alongside strong communication skills and...

We are looking for an IT Helpdesk Support Executive to support the regional business operations. The incumbent will be working alongside with the various members in the IT Department to provide all aspects of helpdesk support to BELFOR (Asia) at HQ level and all regional offices. Actively agile and operational, the person shall come with practical hands-on...

We are looking for a IT Helpdesk Technician: Location: Toa Payoh Gross Salary: S$2,400 - IT helpdesk first level support with basic IT skills - Basic experiences with IT troubleshooting - Log incident and Service Request tickets and assigned to respective party - Follow through ticket incidents till case closure - Able to execute instructions from Lv2...

IT Helpdesk Support Jobs in Singapore – Join the Tech Team at Singtel IT Helpdesk Support Jobs in Singapore. Singapore is one of Asia's leading technology hubs, and companies across the country require skilled IT support to keep their systems running smoothly. Among the top employers in the tech sector is Singtel, Singapore's largest telecommunications...

**WHO WE ARE**: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business...