IT Helpdesk Engineer

We are looking for HelpDesk Support Engineer and your role is defined as below:RoleMonitor and observe system alerts or out of the normal system behaviours.Follow incident isolation procedure to identify and verify faults before applying problem resolution scripts to fix the issue or escalate.Perform consolidation of records for reporting for monitoring,...

Join to apply for the IT HelpDesk Associate Engineer role at VisionPower Semiconductor Manufacturing Company (VSMC) . This position involves configuring, installing, supporting, and maintaining IT hardware and software, including PCs, laptops, mobile phones, printers, Windows OS, and applications. Responsibilities include coordinating software upgrades and...

IT HELPDESK ENGINEER(System HelpDesk) - L2, L3)(Salary Range: S$4000~S$5800)Responsibilities:Assist Customer's HQ - in Germany to proceed end-users support tasks.Helpdesk support mainly (Around 15 users at maximum.)Experience in supporting with Microsoft business applications, Proofpoint, Sophos endpoints, Network issues trouble shooting.Monitoring and...

**IT HELPDESK ENGINEER（System HelpDesk) - L2, L3)** **(Salary Range: S$4000~S$5800)** **Responsibilities**: - Assist Customer's HQ - in Germany to proceed end-users support tasks. - Helpdesk support mainly (Around 15 users at maximum.) - Monitoring and maintaining Network issues trouble shooting. - Implementing security protocols and procedures to...

**Helpdesk Support Engineers for Level 1 Sharepoint!!*** Job Requirements: - IT helpdesk first-level & above support - Managing hotline and mailbox dedicated for Sharepoint issues - Logging of tickets for Sharepoint-related incidents into the ticketing system - Level 1 troubleshooting and support for Sharepoint-related issues (Identify the issue, register...

**HelpDesk Support** - Perform basic Level 1 IT support and escalate issues related to systems, hardware or software issues to level 2 support when required. - Deliver personalized service over the telephone or digital platforms such as live chat to internal users on IT enquiries in an efficient manner - Ability to understand internal users needs and provide...

**Job Summary** As a Helpdesk Support Specialist, you will be responsible for ensuring the smooth operation of technical helpdesk services, handling complex incidents, and providing first-class support to our clients. This role involves working in shifts and ensuring the highest standards of customer service and technical problem resolution. **Key...

Roles & Responsibilities Responsibilities: Deliver helpdesk services to end-users in accordance with established procedures and service KPIs, ensuring timely response and follow-up on all open tickets and service requests Participate in internal End-User Computing (EUC) projects, including PC/laptop procurement, warranty coordination, and hardware parts...

**HELPDESK AND DESKTOP SUPPORT ENGINEER** Company : Delteq Pte Ltd Designation : Helpdesk & Desktop Support Engineer Qualification : Certificate/Diploma In IT related Disciplines Experience : 3 Years and above Full/Contract : Full time (Permanent) Skills/Domain : 3-5 years of working experience in delivering projects and...

Perform desktop, printing and peripherals support - Manage Windows 7, 8 & 10, MS Office Applications, network connectivity, printer mapping etc. - Manage desktop hardware troubleshooting and diagnosis - Comprehensive documentation of all support calls. - Knowledgeable on different IT Technologies where continuous learning in the work field is expected -...