Onsite Helpdesk Engineer

1 day ago


Singapore EZSVS SINGAPORE (PTE.) LTD. Full time

Perform desktop, printing and peripherals support
- Manage Windows 7, 8 & 10, MS Office Applications, network connectivity, printer mapping etc.
- Manage desktop hardware troubleshooting and diagnosis
- Comprehensive documentation of all support calls.
- Knowledgeable on different IT Technologies where continuous learning in the work field is expected
- Maintain a high degree of customer service to all employees, vendors, and clients of the company and adhere to all service management principles;
- Perform administrative and other tasks as deemed necessary by the HelpDesk Team Lead
- Adhoc duties as assigned

**Job Requirements**
- Strong knowledge of MAC and Gsuite preferred
- At least 1 year(s) of working experience in the related field is required for this position
- Preferably Junior Executives specializing in Technical & Helpdesk Support or equivalent.
- Excellent interpersonal and communication skills
- Knowledge with Windows operating systems
- Experience with Office 365 and Active Directory preferred


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