Helpdesk Support Engineers
13 hours ago
**Helpdesk Support Engineers for Level 1 Sharepoint***
Job Requirements:
- IT helpdesk first-level & above support
- Managing hotline and mailbox dedicated for Sharepoint issues
- Logging of tickets for Sharepoint-related incidents into the ticketing system
- Level 1 troubleshooting and support for Sharepoint-related issues (Identify the issue, register the issue, prioritize, respond and resolve Level 1 Sharepoint-related issues)
- Escalation to the Sharepoint vendor or internal infra team for Level 2 and Level 3 support
- Good communication skills and detail in work
- Good Customer Service
- Qualification: Higher Nitec or equivalent experience: Minimum 1-year related experience
- Location: Great World City
- Contract Period: 6 months
- Working Hours: Monday to Friday, 9 am to 6 pm
- Commencement: ASAP
- Salary: SGD2,000 - SGD2,500
Note:
- Training and guidelines required in rendering the L1 support will be provided to the Service Desk Engineers
- Documented SOP and L2/L3 escalation matrix/contacts list
(Sharepoint Vendor and internal Infra Team) will be provided
-
IT Helpdesk Support
2 weeks ago
Singapore JJ Consulting Services Full timeOur Client is an established company in Singapore, who is seeking to recruit an IT Helpdesk Support. **IT Helpdesk Support** **Job Requirements** - ITE/ Diploma in IT/ Engineering or any related field - Recent diploma graduates with good internship experience will be considered too - Excellent communication skills with high level of customer/ people...
-
Software Engineer-helpdesk Support Engineer
1 week ago
Singapore RISKDATA CONSULTING PTE. LTD. Full timeWe are looking for Software Engineer - Helpdesk Support Engineer with below requirements; **Description** - Monitor and respond to system alerts and abnormal behaviours. - Consolidate records for reporting, monitoring, analytics, and audit purposes. - Perform system health checks after changes to ensure stability and prevent issues. - Manage incident tickets...
-
Helpdesk Support Engineer
1 week ago
Singapore Unison Consulting Pte Ltd Full timeMonitor and respond to system alerts and abnormal behaviours. - Consolidate records for reporting, monitoring, analytics, and audit purposes. - Perform system health checks after changes to ensure stability and prevent issues. - Manage incident tickets throughout their life cycle, including creation, updates, escalation, and closure. **Requirements**: -...
-
Helpdesk Support Engineer
2 days ago
Singapore NITYO INFOTECH SERVICES PTE. LTD. Full timePerform L1 Helpdesk Support work consisting of the following scope of work - Perform L1 investigation for problem report and provide resolution. - cRoute to L2 or other parties for issues that cannot be resolved by L1. - Coordinate with L2 and other teams for resolution. - Prepare and generate reports required for helpdesk reporting (eg. user login, number...
-
Helpdesk Support Engineer
2 weeks ago
Singapore NEURONES IT ASIA PTE. LTD. Full timeWe are looking for HelpDesk Support Engineer and your role is defined as below: **Role** - Monitor and observe system alerts or out of the normal system behaviours. - Perform consolidation of records for reporting for monitoring, analytics or audit purposes. - Perform post change system health checks to verify that the changes didn't caused undesirable...
-
Software Engineer- Helpdesk Support Engineer
2 weeks ago
Singapore RISKDATA CONSULTING PTE. LTD. Full time $60,000 - $80,000 per yearWe are looking for Software Engineer- Helpdesk Support Engineer with below requirements;DescriptionMonitor and respond to system alerts and abnormal behaviours.Isolate incidents, identify faults, and apply problem resolution scripts or escalate when necessary.Consolidate records for reporting, monitoring, analytics, and audit purposes.Perform system health...
-
Helpdesk Support Engineer
1 week ago
Singapore Rapsys Technologies Full time_**RESPONSIBILITY**_ - Monitor and observe system alerts or out-of-the-normal system behaviors. - Perform consolidation of records for reporting for monitoring, analytics, or audit purposes. - Perform post-change system health checks to verify that the changes didn't cause undesirable behaviors. - Manage the life cycle of incident tickets from creation,...
-
Helpdesk Support Engineer
2 weeks ago
Singapore Unison Consulting Pte Ltd Full time $60,000 - $80,000 per yearMonitor and respond to system alerts and abnormal behaviours.Isolate incidents, identify faults, and apply problem resolution scripts or escalate when necessary.Consolidate records for reporting, monitoring, analytics, and audit purposes.Perform system health checks after changes to ensure stability and prevent issues.Manage incident tickets throughout their...
-
IT HelpDesk Associate Engineer
1 day ago
Singapore VisionPower Semiconductor Manufacturing Company (VSMC) Full timeJoin to apply for the IT HelpDesk Associate Engineer role at VisionPower Semiconductor Manufacturing Company (VSMC) . This position involves configuring, installing, supporting, and maintaining IT hardware and software, including PCs, laptops, mobile phones, printers, Windows OS, and applications. Responsibilities include coordinating software upgrades and...
-
Helpdesk Support Specialist
1 week ago
Singapore Cognizant Full time**Role Responsibilities**: - Monitor mailbox for incoming support requests and inquiries. - Perform simple triage of support tickets, categorizing and prioritizing them based on urgency and impact. - Perform verification checks after deployment of fixes or updates to ensure successful resolution of reported issues. - Monitor and observe system alerts or out...