Current jobs related to Helpdesk Support Engineer - Singapore - NEURONES IT ASIA PTE. LTD.

  • Helpdesk Support Engineer

    5 days ago

    Singapore TALON Full time

    **Responsibilities** - Basic technical support at the EUC and network level: PC, IPad, Laptop, WAN and LAN - User Account Management (Add, Delete and Change) and follow Change Management processes. - Handle alarms raised by monitoring tools. - Helpdesk Engineer will assign/escalate to Level 2 engineer if the issue not Resolved by Helpdesk Engineer. -...

  • Software Engineer-helpdesk Support Engineer

    2 weeks ago

    Singapore RISKDATA CONSULTING PTE. LTD. Full time

    We are looking for Software Engineer - Helpdesk Support Engineer with below requirements; **Description** - Monitor and respond to system alerts and abnormal behaviours. - Consolidate records for reporting, monitoring, analytics, and audit purposes. - Perform system health checks after changes to ensure stability and prevent issues. - Manage incident tickets...

  • Helpdesk Support Engineer

    6 days ago

    Singapore NITYO INFOTECH SERVICES PTE. LTD. Full time

    Perform L1 Helpdesk Support work consisting of the following scope of work - Perform L1 investigation for problem report and provide resolution. - cRoute to L2 or other parties for issues that cannot be resolved by L1. - Coordinate with L2 and other teams for resolution. - Prepare and generate reports required for helpdesk reporting (eg. user login, number...

  • Helpdesk Support Engineer

    3 days ago

    Singapore Unison Group Full time

    Monitor and respond to system alerts and abnormal behaviours. - Consolidate records for reporting, monitoring, analytics, and audit purposes. - Perform system health checks after changes to ensure stability and prevent issues. - Manage incident tickets throughout their life cycle, including creation, updates, escalation, and closure. **Requirements**: -...

  • Helpdesk Support Specialist

    2 weeks ago

    Singapore Cognizant Full time

    **Role Responsibilities**: - Monitor mailbox for incoming support requests and inquiries. - Perform simple triage of support tickets, categorizing and prioritizing them based on urgency and impact. - Perform verification checks after deployment of fixes or updates to ensure successful resolution of reported issues. - Monitor and observe system alerts or out...

  • Helpdesk Support Specialist

    2 weeks ago

    Singapore Cognizant Full time

    **Role Responsibilities**: - Monitor mailbox for incoming support requests and inquiries. - Perform simple triage of support tickets, categorizing and prioritizing them based on urgency and impact. - Perform verification checks after deployment of fixes or updates to ensure successful resolution of reported issues. - Monitor and observe system alerts or out...

  • Helpdesk and Desktop Support Engineer

    2 weeks ago

    Singapore DELTEQ PTE LTD Full time

    **HELPDESK AND DESKTOP SUPPORT ENGINEER** Company : Delteq Pte Ltd Designation : Helpdesk & Desktop Support Engineer Qualification : Certificate/Diploma In IT related Disciplines Experience : 3 Years and above Full/Contract : Full time (Permanent) Skills/Domain : 3-5 years of working experience in delivering projects and...

  • IT Helpdesk Support

    4 days ago

    Singapore WSH EXPERTS PTE. LTD. Full time

    Job Designation : Help Desk Support officerWork Location: 51 Kee Sun Ave, Singapore Work Days & Time: Monday to Friday (08.30 AM to 6.00 PM ), Saturday : 08.30 AM to 1.00 PM ( Work from Home )Salary: $3150 / Per monthJob Description a) Incident and Problem Management:(i) Application Support• Install other 3-party applications upon request• Fault...

  • Helpdesk Engineer

    4 days ago

    Singapore GOLDTECH RESOURCES PTE LTD Full time

    Job Overview: We are looking for a motivated and skilled Helpdesk Engineer to provide technical support to our employees and ensure smooth day-to-day operations of IT systems. The Helpdesk Engineer will serve as the first point of contact for troubleshooting IT-related issues, assisting users with hardware/software problems and resolving technical challenges...

  • Software Engineer- Helpdesk Support Engineer

    2 weeks ago

    Singapore UNISON CONSULTING PTE. LTD. Full time

    Monitor and respond to system alerts and abnormal behaviours. - Consolidate records for reporting, monitoring, analytics, and audit purposes. - Perform system health checks after changes to ensure stability and prevent issues. - Manage incident tickets throughout their life cycle, including creation, updates, escalation, and...

Helpdesk Support Engineer

3 weeks ago

Singapore NEURONES IT ASIA PTE. LTD. Full time

We are looking for HelpDesk Support Engineer and your role is defined as below:
**Role**
- Monitor and observe system alerts or out of the normal system behaviours.
- Perform consolidation of records for reporting for monitoring, analytics or audit purposes.
- Perform post change system health checks to verify that the changes didn't caused undesirable behaviours.
- Manage the life cycle of incident tickets from creation, update, escalation to closure.

**Technical Skills required**
- Possess a Nitec, Diploma or Degree preferably in Engineering or Information Technology.
- Work in teams of 12 hours rotation shifts that spans across weekends and public holidays.
- Able to follow documented work instructions and procedures.
- Strong written and verbal command of the English language.