Helpdesk Support Engineer

**Responsibilities** - Basic technical support at the EUC and network level: PC, IPad, Laptop, WAN and LAN - User Account Management (Add, Delete and Change) and follow Change Management processes. - Handle alarms raised by monitoring tools. - Helpdesk Engineer will assign/escalate to Level 2 engineer if the issue not Resolved by Helpdesk Engineer. -...

Our Client is an established company in Singapore, who is seeking to recruit an IT Helpdesk Support. **IT Helpdesk Support** **Job Requirements** - ITE/ Diploma in IT/ Engineering or any related field - Recent diploma graduates with good internship experience will be considered too - Excellent communication skills with high level of customer/ people...

**Helpdesk Support Engineers for Level 1 Sharepoint!!** Job Requirements: - IT helpdesk first-level & above support - Managing hotline and mailbox dedicated for Sharepoint issues - Logging of tickets for Sharepoint-related incidents into the ticketing system - Level 1 troubleshooting and support for Sharepoint-related issues (Identify the issue, register...

**HelpDesk Support** - Perform basic Level 1 IT support and escalate issues related to systems, hardware or software issues to level 2 support when required. - Deliver personalized service over the telephone or digital platforms such as live chat to internal users on IT enquiries in an efficient manner - Ability to understand internal users needs and provide...

1. Team Leadership Supervise the helpdesk team (Level 1 and sometimes Level 2 support agents). Allocate and prioritize incoming support tickets. Provide coaching, mentoring, and performance feedback to helpdesk agents. Manage scheduling, ensuring coverage for different shifts if needed. 2. Technical Support Oversight Ensure tickets are handled efficiently,...

**HELPDESK AND DESKTOP SUPPORT ENGINEER** Company : Delteq Pte Ltd Designation : Helpdesk & Desktop Support Engineer Qualification : Certificate/Diploma In IT related Disciplines Experience : 3 Years and above Full/Contract : Full time (Permanent) Skills/Domain : 3-5 years of working experience in delivering projects and...

IT HELPDESK ENGINEER(System HelpDesk) - L2, L3)(Salary Range: S$4000~S$5800)Responsibilities:Assist Customer's HQ - in Germany to proceed end-users support tasks.Helpdesk support mainly (Around 15 users at maximum.)Experience in supporting with Microsoft business applications, Proofpoint, Sophos endpoints, Network issues trouble shooting.Monitoring and...

a) Incident and Problem Management: (i) Application Support - Fault reporting: CCIS web case assignments and Tebs i-Track ticketing, BC Ticketing, HRiQ Ticketing, etc. - Making support request to issues related to Microsoft Office 365 platform. - Microsoft Office Apps Issues, e.g. OneDrive access issues, etc. - Escalation to L2 Support. (ii) General...

Roles & Responsibilities Position Title : IT Helpdesk Support - Part Time Role / Flexi Work Job Summary : The IT Helpdesk Support Executive will support our SME customer providing technical assistance and support. This role focuses on ensuring that all IT systems and software used in emergency medical services operation namely ambulance services effectively,...

Job Description & Requirements a) Incident and Problem Management: (i) Application Support - Fault reporting: CCIS web case assignments and Tebs i-Track ticketing, BC Ticketing, HRiQ Ticketing, etc. - Making support request to issues related to Microsoft Office 365 platform. - Microsoft Office Apps Issues, e.g. OneDrive access issues, etc. - Escalation to L2...