IT HELPDESK ENGINEER(System HelpDesk)

Join to apply for the IT HelpDesk Associate Engineer role at VisionPower Semiconductor Manufacturing Company (VSMC) . This position involves configuring, installing, supporting, and maintaining IT hardware and software, including PCs, laptops, mobile phones, printers, Windows OS, and applications. Responsibilities include coordinating software upgrades and...

Responsibilities Perform L1 Helpdesk Support work consisting of the following scope of work Monitor/reply email/phone, log tickets and manage L1 helpdesk. Perform L1 investigation for problem report and provide resolution. Route to L2 or other parties for issues that cannot be resolved by L1. Coordinate with L2 and other teams for resolution. Prepare and...

Epergene Solutions is seeking a Helpdesk Engineer to provide end-user support. This position requires proficiency in Mandarin for effective communication with users and will also require the successful candidate to have security clearance.ResponsibilitiesDeliver Level 1 (and potentially Level 2) IT helpdesk support covering desktops, laptops, network...

We are looking for HelpDesk Support Engineer and your role is defined as below:RoleMonitor and observe system alerts or out of the normal system behaviours.Follow incident isolation procedure to identify and verify faults before applying problem resolution scripts to fix the issue or escalate.Perform consolidation of records for reporting for monitoring,...

Wanted to try out IT as your career, why not try out the entry level; IT helpdesk; where you get to experience 1st hand on IT be it network, server, security, EUD configuration. We are looking for a IT Helpdesk Technician: Location: Toa Payoh Starting Salary: S$2,400 - IT helpdesk first level support with basic IT skills - Basic experiences with IT...

**IT HELPDESK AGENT** Immediate Vacancy for IT Helpdesk Analyst **Job Requirement**: - IT helpdesk first-level support - Call Center experience is advantageous - Basic experience with IT troubleshooting - Problem diagnostics via remote support tool and calls - Familiar with office productivity tools such as O365 - Familiar with Ticketing System...

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1. Team Leadership Supervise the helpdesk team (Level 1 and sometimes Level 2 support agents). Allocate and prioritize incoming support tickets. Provide coaching, mentoring, and performance feedback to helpdesk agents. Manage scheduling, ensuring coverage for different shifts if needed. 2. Technical Support Oversight Ensure tickets are handled efficiently,...

Headline: IT Helpdesk Support - Join Our Tech-Savvy Team!Body: Are you passionate about technology and helping people solve problems? Do you have a knack for troubleshooting and a friendly, patient demeanor? If so, (Company Name) is looking for an enthusiastic IT Helpdesk Support Technician to join our team!In this entry-level role, you'll be the first point...

Overview We are seeking an experienced and customer-focused Senior Helpdesk Specialist to join our IT support team. This role is responsible for providing advanced technical support, overseeing helpdesk operations, and ensuring the timely resolution of complex IT issues. You will also mentor junior staff, contribute to process improvements, and collaborate...