IT Helpdesk Executive
2 days ago
Roles & Responsibilities Job Description Respond promptly to customer enquiries via email, phone, or ticketing system. Provide first-level technical or product support to users, escalating issues when necessary. Log and track all customer interactions in the helpdesk/ticketing system. Follow up to ensure customer issues are resolved satisfactorily and within service-level timelines. Coordinate with internal teams to resolve more complex cases. Assist in maintaining support documentation and FAQs for common issues. Support onboarding or setup processes for new customers, if required. Assist in preparing reports, content upload and system setup as required. Job Requirements Diploma in IT, or related field. 1–2 years of experience in a customer service or helpdesk environment preferred. Strong communication and interpersonal skills. Good problem-solving and follow-up skills. Proficient in Microsoft Office and familiar with helpdesk/ticketing systems. Able to work independently and handle multiple tasks under pressure. Customer-oriented with a positive attitude and attention to detail. Work Schedule: 5.5 Days per Week (alternate Saturday) Tell employers what skills you have TroubleshootingMicrosoft OfficeTechnical AssistanceTicketingInterpersonal SkillsDocumentationInformation TechnologyTime ManagementWindowsCustomer SatisfactionWeb ContentCustomer ServiceAble To Work Independently
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HelpDesk Support Engineer
2 days ago
Singapore Neurones IT Asia Full time $40,000 - $60,000 per yearWe are looking for HelpDesk Support Engineer and your role is defined as below:RoleMonitor and observe system alerts or out of the normal system behaviours.Follow incident isolation procedure to identify and verify faults before applying problem resolution scripts to fix the issue or escalate.Perform consolidation of records for reporting for monitoring,...
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IT Helpdesk Executive
7 days ago
Singapore CommonTown Pte Ltd Full timeResponsibilities: Respond promptly to customer enquiries via email, phone, or ticketing system. Provide first-level technical or product support to users, escalating issues when necessary. Log and track all customer interactions in the helpdesk/ticketing system. Follow up to ensure customer issues are resolved satisfactorily and within service-level...
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IT Helpdesk Support Jobs in Singapore
1 week ago
Singapore Newspaper WordPress Full timeIT Helpdesk Support Jobs in Singapore – Join the Tech Team at Singtel IT Helpdesk Support Jobs in Singapore. Singapore is one of Asia's leading technology hubs, and companies across the country require skilled IT support to keep their systems running smoothly. Among the top employers in the tech sector is Singtel, Singapore's largest telecommunications...
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IT Helpdesk Support Jobs in Singapore
2 weeks ago
Singapore Newspaper WordPress Full timeIT Helpdesk Support Jobs in Singapore – Join the Tech Team at Singtel IT Helpdesk Support Jobs in Singapore. Singapore is one of Asia's leading technology hubs, and companies across the country require skilled IT support to keep their systems running smoothly. Among the top employers in the tech sector is Singtel, Singapore’s largest telecommunications...
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Executive, Helpdesk Specialist
2 weeks ago
Singapore Income Insurance Limited Full timeAs an Orange Force Helpdesk Specialist, you will be responsible for ensuring that our Command Centre remains an efficient call advisory centre and manage accident reporting appointments for our customers. Your role is pivotal in upholding our values for customer centricity. You will provide our customers with pleasant experiences, patiently attending to them...
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Onsite Helpdesk Engineer
7 days ago
Singapore EZSVS SINGAPORE (PTE.) LTD. Full timePerform desktop, printing and peripherals support - Manage Windows 7, 8 & 10, MS Office Applications, network connectivity, printer mapping etc. - Manage desktop hardware troubleshooting and diagnosis - Comprehensive documentation of all support calls. - Knowledgeable on different IT Technologies where continuous learning in the work field is expected -...
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E-commerce Helpdesk Executive
1 week ago
Singapore Xcellink Pte Ltd Full timeOur client is multinational information technology and logistic express company. They are looking for E-commerce Helpdesk Executive to support their team. Main job duties and responsibilities as a E-Commerce Helpdesk Executive include but are not limited to the following: - Resolution of both technical and general issues raised by customers. - Logging of...
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IT Helpdesk Executive
6 days ago
Singapore COMMONTOWN PRIVATE LIMITED Full time $40,000 - $60,000 per yearJob Description Provide technical support by assisting customers with troubleshooting and resolving technical issues. Maintain accurate and detailed records of troubleshooting steps and problem resolution in the ticketing system to ensure seamless follow-up. Efficiently log, prioritize, and manage all user queries, incidents, and requests in the...
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Senior IT Helpdesk Engineer
2 weeks ago
Singapore Sea Full timeJoin to apply for the Senior IT Helpdesk Engineer role at Sea Continue with Google Continue with Google Join to apply for the Senior IT Helpdesk Engineer role at Sea Get AI-powered advice on this job and more exclusive features. Sign in to access AI-powered advices Continue with Google Continue with Google Continue with Google Continue with Google Continue...
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Senior IT Helpdesk Engineer
2 weeks ago
Singapore PAN & COMPANY PTE. LTD. Full timeOverview SENIOR IT HELPDESK ENGINEER | CONSUMER TECHNOLOGY Our Client, a highly accomplished Consumer Technology MNC, is one of the early trend setters of internet commerce where it is a leader in transiting businesses from offline to online in high-growth, high-population markets. It is digitally plugged in where businesses have trailed, and in the process...