IT Helpdesk Executive
10 hours ago
- Provide technical support by assisting customers with troubleshooting and resolving technical issues.
- Maintain accurate and detailed records of troubleshooting steps and problem resolution in the ticketing system to ensure seamless follow-up.
- Efficiently log, prioritize, and manage all user queries, incidents, and requests in the ticketing system, ensuring timely and effective resolutions.
- Identify and escalate complex or unresolved technical issues promptly, ensuring continuous progress and swift solutions.
- Deliver outstanding customer service to ensure complete user satisfaction and build strong, positive relationships with all end-users.
- Diploma or Degree in IT or a related field.
- Friendly and approachable attitude with excellent interpersonal skills, capable of working effectively with both technical and non-technical staff.
- Strong command of English, both written and verbal, with the ability to clearly communicate technical information to end-users.
- Prior experience in IT helpdesk is an advantage.
- Committed, proactive, and dynamic attitude toward work, with a focus on achieving goals and continuously improving service quality.
- Work Schedule: 5.5 Days per Week
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Helpdesk Ops Support Executive
1 week ago
Singapore IT CONSULTANCY & SERVICES PTE LTD Full time**Helpdesk Ops Support Executive (102)**: **Responsibilities**: - Perform basic troubleshooting (gathering information, screenshots, referencing FAQs etc) - Escalate issues to the next level of support. - Follow up on raised tickets to closure. **Requirements**: Best Regards Wei Sian IT Consultancy & Services Pte Ltd
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IT Helpdesk Executive
2 days ago
Singapore CommonTown Pte Ltd Full timeResponsibilities: Respond promptly to customer enquiries via email, phone, or ticketing system. Provide first-level technical or product support to users, escalating issues when necessary. Log and track all customer interactions in the helpdesk/ticketing system. Follow up to ensure customer issues are resolved satisfactorily and within service-level...
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Helpdesk Support Engineer
2 weeks ago
Singapore NEURONES IT ASIA PTE. LTD. Full timeWe are looking for HelpDesk Support Engineer and your role is defined as below: **Role** - Monitor and observe system alerts or out of the normal system behaviours. - Perform consolidation of records for reporting for monitoring, analytics or audit purposes. - Perform post change system health checks to verify that the changes didn't caused undesirable...
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IT Helpdesk Support Executive
2 weeks ago
Singapore BELFOR (ASIA) PTE LTD Full timeWe are looking for an IT Helpdesk Support Executive to support the regional business operations. The incumbent will be working alongside with the various members in the IT Department to provide all aspects of helpdesk support to BELFOR (Asia) at HQ level and all regional offices. Actively agile and operational, the person shall come with practical hands-on...
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IT Helpdesk Support Jobs in Singapore
4 days ago
Singapore Newspaper WordPress Full timeIT Helpdesk Support Jobs in Singapore – Join the Tech Team at Singtel IT Helpdesk Support Jobs in Singapore. Singapore is one of Asia's leading technology hubs, and companies across the country require skilled IT support to keep their systems running smoothly. Among the top employers in the tech sector is Singtel, Singapore's largest telecommunications...
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IT Helpdesk Support Jobs in Singapore
7 days ago
Singapore Newspaper WordPress Full timeIT Helpdesk Support Jobs in Singapore – Join the Tech Team at Singtel IT Helpdesk Support Jobs in Singapore. Singapore is one of Asia's leading technology hubs, and companies across the country require skilled IT support to keep their systems running smoothly. Among the top employers in the tech sector is Singtel, Singapore’s largest telecommunications...
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Executive, Helpdesk Specialist
7 days ago
Singapore Income Insurance Limited Full timeAs an Orange Force Helpdesk Specialist, you will be responsible for ensuring that our Command Centre remains an efficient call advisory centre and manage accident reporting appointments for our customers. Your role is pivotal in upholding our values for customer centricity. You will provide our customers with pleasant experiences, patiently attending to them...
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Onsite Helpdesk Engineer
1 day ago
Singapore EZSVS SINGAPORE (PTE.) LTD. Full timePerform desktop, printing and peripherals support - Manage Windows 7, 8 & 10, MS Office Applications, network connectivity, printer mapping etc. - Manage desktop hardware troubleshooting and diagnosis - Comprehensive documentation of all support calls. - Knowledgeable on different IT Technologies where continuous learning in the work field is expected -...
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E-commerce Helpdesk Executive
3 days ago
Singapore Xcellink Pte Ltd Full timeOur client is multinational information technology and logistic express company. They are looking for E-commerce Helpdesk Executive to support their team. Main job duties and responsibilities as a E-Commerce Helpdesk Executive include but are not limited to the following: - Resolution of both technical and general issues raised by customers. - Logging of...
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Senior IT Helpdesk Engineer
7 days ago
Singapore Sea Full timeJoin to apply for the Senior IT Helpdesk Engineer role at Sea Continue with Google Continue with Google Join to apply for the Senior IT Helpdesk Engineer role at Sea Get AI-powered advice on this job and more exclusive features. Sign in to access AI-powered advices Continue with Google Continue with Google Continue with Google Continue with Google Continue...