Current jobs related to IT Helpdesk Agent - Singapore - IT Solution Pte Ltd
-
IT Helpdesk Agent
2 weeks ago
Singapore HUANG HE CONSULTANCY PTE. LTD. Full time**IT HELPDESK AGENT** Immediate Vacancy for IT Helpdesk Analyst **Job Requirement**: - IT helpdesk first-level support - Call Center experience is advantageous - Basic experience with IT troubleshooting - Problem diagnostics via remote support tool and calls - Familiar with office productivity tools such as O365 - Familiar with Ticketing System...
-
Helpdesk Agent
1 week ago
Singapore G2 COMTECH ASIA PTE. LTD. Full time24x7 helpdesk agent - 12 hours shift (Mainly 7pm to 8am or 7am - 8pm on weekends). - Work 3 shift a week and rest 4 days. - Contract - 12 months - Shift allowance of $150 monthly **Requirements**: - Customer Experience Management - Customer Service Management (P2 - Intermediate) - English speaking
-
Helpdesk Agent
4 days ago
Singapore Glomatriz Technologies (Glosap) Full timeTo provide a polite and welcoming environment for customers to report technical problems via CTC Hotline. - Perform Contract Verification and Cases Data Correction - Record Severity Level and Issue Ticket Number via ITSM - Transfer Phone calls to RC Unix engineer and service center Team Lead - Perform first level analyst for desktop and printers - Verify...
-
IT Helpdesk Agent
3 days ago
Singapore HUANG HE CONSULTANCY PTE. LTD. Full time**Job description**: Job Requirement: - IT helpdesk first-level support - Call Center experience is advantageous - Basic experience with IT troubleshooting - Problem diagnostics via remote support tool and calls - Familiar with office productivity tools such as O365 - Strong communication skills and detailed work - Proficient Customer Service - Location:...
-
Helpdesk Agent
4 days ago
Singapore ZENITH INFOTECH (S) PTE LTD. Full time1. Provide technical support for resolution of customer IT problems, incidents, issues, requests and queries. 2. Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. 3. Ensure proper documentation, notification, escalation, tracking and follow up of all incidents. 4. Primary responsibilities are...
-
IT Helpdesk Agent
2 weeks ago
Singapore HUANG HE CONSULTANCY PTE. LTD. Full time**Job description**: Job Requirement: - IT helpdesk first-level support - Call Center experience is advantageous - Basic experience with IT troubleshooting - Problem diagnostics via remote support tool and calls - Familiar with office productivity tools such as O365 - Strong communication skills and detailed work - Proficient Customer Service - Location:...
-
IT Support Helpdesk
2 weeks ago
Singapore SIMPLIFIED TECHNOLOGY PTE. LTD. Full time**1. Team Leadership** - Supervise the helpdesk team (Level 1 and sometimes Level 2 support agents). - Allocate and prioritize incoming support tickets. - Provide coaching, mentoring, and performance feedback to helpdesk agents. - Manage scheduling, ensuring coverage for different shifts if needed. **2. Technical Support Oversight** - Ensure tickets are...
-
IT Helpdesk Agent
2 weeks ago
Singapore HUANG HE CONSULTANCY PTE. LTD. Full time**Job description**: Job Requirement: - IT helpdesk first-level support - Call Center experience is advantageous - Basic experience with IT troubleshooting - Problem diagnostics via remote support tool and calls - Familiar with office productivity tools such as O365 - Strong communication skills and detailed work - Proficient Customer Service - Location:...
-
Helpdesk Agent
6 days ago
Singapore MASTERS CAREER CONSULTANCY PTE. LTD. Full timeProvide comprehensive IT Helpdesk support to remote offices and users, ensuring efficient resolution of technical issues. - Deliver prompt assistance to all levels of the business organization, including top executives, addressing their IT-related concerns effectively. - Administer and troubleshoot Windows and macOS computers, maintaining optimal performance...
-
IT Helpdesk Agents X 6
1 week ago
Singapore MAESTRO HUMAN RESOURCE PTE. LTD. Full time**IT Helpdesk Agents X 6** **Job**: - Perform Level 1 troubleshooting with First Call Resolution using remote assistance tools (e.g. Bomgar) - Provide automated phone system with call recording, request for call back, voice mail, automated answering - Log and track with resolver groups on their respective tickets - Manage End-to-End ticket life cycle,...
IT Helpdesk Agent
2 weeks ago
An IT service provider in Singapore is seeking a Service Helpdesk Agent to enhance their customer support team. The role involves resolving customer inquiries, documenting issues, and coordinating service requests efficiently. Ideal candidates should possess a diploma and have relevant experience in customer service, alongside strong communication skills and the ability to thrive in a dynamic, fast-paced IT environment. #J-18808-Ljbffr