IT Helpdesk Agent

**IT HELPDESK AGENT** Immediate Vacancy for IT Helpdesk Analyst **Job Requirement**: - IT helpdesk first-level support - Call Center experience is advantageous - Basic experience with IT troubleshooting - Problem diagnostics via remote support tool and calls - Familiar with office productivity tools such as O365 - Familiar with Ticketing System...

**IT HELPDESK AGENT** Immediate Vacancy for IT Helpdesk Analyst **Brief Description**: **Job Requirement**: - IT helpdesk first-level support - Call Center experience is advantageous - Basic experience with IT troubleshooting - Problem diagnostics via remote support tool and calls - Familiar with office productivity tools such as O365 - Familiar with...

**IT HELPDESK AGENT** Immediate Vacancies for IT Helpdesk Analysts Job Requirement: - IT helpdesk first-level support - Call Center experience is advantageous - Basic experience with IT troubleshooting - Problem diagnostics via remote support tool and calls - Familiar with office productivity tools such as O365 - Strong communication skills and detailed...

To provide a polite and welcoming environment for customers to report technical problems via CTC Hotline. - Perform Contract Verification and Cases Data Correction - Record Severity Level and Issue Ticket Number via ITSM - Transfer Phone calls to RC Unix engineer and service center Team Lead - Perform first level analyst for desktop and printers - Verify...

  OUR COMPANY EOS IT Solutions is a global technology and logistics company, providing collaboration and business IT support services to some of the world’s largest industry leaders. We deliver forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top priorities, along...

**Job description**: Job Requirement: - IT helpdesk first-level support - Call Center experience is advantageous - Basic experience with IT troubleshooting - Problem diagnostics via remote support tool and calls - Familiar with office productivity tools such as O365 - Strong communication skills and detailed work - Proficient Customer Service - Location:...

Provide comprehensive IT Helpdesk support to remote offices and users, ensuring efficient resolution of technical issues. - Deliver prompt assistance to all levels of the business organization, including top executives, addressing their IT-related concerns effectively. - Administer and troubleshoot Windows and macOS computers, maintaining optimal performance...

This is a 12 months contract assigned to our client Work Location: Commonwealth MRT Salary Range : $4,000-$6,000 **Job Description**: 1. Assist Helpdesk manager in managing day to day operation of Helpdesk 2. Assist Helpdesk manager in managing client on the daily reporting 3. Real Time Monitoring of daily operations to departmental objectives & KPIs...

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a...

This is a 12 months contract assigned to our client Work Location: near Commonwealth MRT Salary Range : $2,800 - $3,400 **Job Description**: 1. 24x7 helpdesk agent - 12 hours shift 2. Mainly 7pm to 8am or 7am - 8pm on weekends. 3. Work 3/4 shift a week and rest 4 days 4. Shift allowance of $150 per month. 5. English speaking 6. O levels and above