L1 Helpdesk Support

Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data...

Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data...

**Permanent Role**: - **Basic Salary up to $5,000 + AWS + Bonus**: - **Global Luxury Group, Central Location**: - **Diploma or degree holder in Information Technology, Computer Science or relevant fields**: **Responsibilities**: - Provide helpdesk support and resolve problems to the end user's satisfaction. - Monitor Service Desk for tickets assigned to...

**24x7 L1 Support **(12hrs shift helpdesk & onsite)**: - Responsibilities: _ - Provide 24x7 1st level support (12hrs shift helpdesk & onsite) for DXC Support Teams, Clients and Client’s 3rd Parties Vendors - Provide 1st level troubleshooting to customers. - Respond to customer calls in a professional and courteous manner - Responsible for logging calls...

**1. Team Leadership** - Supervise the helpdesk team (Level 1 and sometimes Level 2 support agents). - Allocate and prioritize incoming support tickets. - Provide coaching, mentoring, and performance feedback to helpdesk agents. - Manage scheduling, ensuring coverage for different shifts if needed. **2. Technical Support Oversight** - Ensure tickets are...

1. Team Leadership Supervise the helpdesk team (Level 1 and sometimes Level 2 support agents). Allocate and prioritize incoming support tickets. Provide coaching, mentoring, and performance feedback to helpdesk agents. Manage scheduling, ensuring coverage for different shifts if needed. 2. Technical Support Oversight Ensure tickets are handled efficiently,...

**Permanent Role**: - **Basic Salary up to $5,000 + AWS + Bonus**: - **Global Luxury Group, Central Location**: - **Diploma or degree holder in Information Technology, Computer Science or relevant fields**: **Responsibilities**: - Provide helpdesk support and resolve problems to the end user's satisfaction. - Monitor Service Desk for tickets assigned to...

**Job Summary** As a Helpdesk Support Specialist, you will be responsible for ensuring the smooth operation of technical helpdesk services, handling complex incidents, and providing first-class support to our clients. This role involves working in shifts and ensuring the highest standards of customer service and technical problem resolution. **Key...

IT Helpdesk Support Jobs in Singapore – Join the Tech Team at Singtel IT Helpdesk Support Jobs in Singapore. Singapore is one of Asia's leading technology hubs, and companies across the country require skilled IT support to keep their systems running smoothly. Among the top employers in the tech sector is Singtel, Singapore's largest telecommunications...

**Location** - Singapore, Central Singapore**Job Type** - Permanent**Salary** - $2,000 - $3,000 Per Month**Date Posted** - 12 hours agoAdditional Details **Job ID** - 56340**Job Views** - 23Roles & Responsibilities **North-East-Singapore** **Attractive Salary Package** **Company Benefits & Incentives** **Career Progression Opportunities!** **Key...